Mohammed Emad

IT Program Manager PMP certified | SAFE 6 Agilist | Agile Certified Scrum Master | Digital Transformation Consultant | UAE

[Mohammed Emad @emaddyz]

@EmiratesNBD_AE Fraud transaction early morning on my Diners Duo credit card, I have shared all details via DM. Please ask your FRAUD team to action urgently. I'm waiting for callback

[Mohammed Emad @emaddyz]

@dutweets Yes I received your DM but awaiting final resolution for my issue with DU

[Mohammed Emad @emaddyz]

@dutweets On call with DU customer care team for 30 min and spoke with Retention team without any resolution. I sent you DM already, Poor customer service & misleading information. I want to move to Etisalat and will close my 2 accounts with DU

[Mohammed Emad @emaddyz]

@UnionBankTweets Still waiting for call from UnionBank NRI department. No response to resolve my issue, is this the level of service given to NRI customers??

[Mohammed Emad @emaddyz]

@UnionBankTweets - Tolichowki Hyderabad Telangana branch poor NRI service, Tell me whom to escalate?? Give me email id urgently

[Mohammed Emad @emaddyz]

@UnionBankTweets Already sent you details via DM and I'm NRI customer waiting for your call on my UAE registered number

[Mohammed Emad @emaddyz]

@RAKBANKlive Awaiting response from @RAKBANKlive

[Mohammed Emad @emaddyz]

@RAKBANKlive - Hi, Sent you DM about my credit card closure delay and didn't get any response yet.

[Mohammed Emad @emaddyz]

@dutweets Please note issue not yet resolved since 04 Sep and I spoke to customer care and new complaint number lodged :1-591357508800.

Can you please escalate the issue to Senior management team for resolution ? I have DM you

[Mohammed Emad @emaddyz]

@dutweets - Monthly billing issue since 2 months now and every month I am calling DU customer care to resolve the issue. I am frustrated with this bad customer experience. I have sent you all details in DM. Awaiting your complaint team manager call to contact me for resolution.

[Mohammed Emad @emaddyz]

@dutweets Already I shared all details on DM but still issue persist and wrong information is given to me. Kindly raise a Complaint urgently to resolve my billing issue. I am struggling badly to get a resolution from DU team.

[Mohammed Emad @emaddyz]

@PrithviOfficial One of the best movies I have seen till date.

Outstanding performance in The Goat Life movie. Your efforts are highly commendable and fantastic performance. Wishing you all the best for Oscars and National Award!

Thank you Sir for such a great performance

[Mohammed Emad @emaddyz]

@EmiratesNBD_AE Yes dear to avoid in future similar scenarios. I would like to request ENBD team to find out why it took 48 hours + to process the transaction because it kept showing on ENBD X mobile app status as In Progress

[Mohammed Emad @emaddyz]

@EmiratesNBD_AE Local UAE transfer initiated yesterday 2.05pm and till now status shown as In Progress. I will DM you the details. Need urgent resolution. Thanks

[Mohammed Emad @emaddyz]

@CBDUAE I have DM all details still didn't receive any call back for card cancellation from CBD team

[Mohammed Emad @emaddyz]

@CBDUAE 26 minutes waiting to speak with CBD call center agent but no luck. Sent you DM now for arranging call back urgently.

Very bad customer experience. Immensely disappointed. Check screenshot for evidence

[Mohammed Emad @emaddyz]

@simadwasim - Mashallah Great match winning performance against Multan team. The way you hit that 6 and last ball 4 runs shows your experience and game awareness. Keep up this form! Way to go...

[Mohammed Emad @emaddyz]

@ADIBTweets - Disappointed to see that ADIB Visa covered card is not eligible to use under Google Wallet. Please fix this issue.

[Mohammed Emad @emaddyz]

@DIBsupport Complaint number 001739993 still pending for resolution. I'm awaiting confirmation from DIB on closure of this complaint ticket.

[Mohammed Emad @emaddyz]

@DIBsupport I am unable to activate new consumer card visa platinum ending with 6802. I visited your ATM machine and it said enter OTP received on mobile but no OTP came. My registered number is 0586684077. PLS ASSIST URGENTLY