2) back on, I tried to phone the first time was waiting for someone to answer for 2 hours before it cuts you off, my phone died I had to drive to a family members house to charge so I could ring again, I rang a second time low and behold after 2 hours it cut off. It was nearly4pm
@UtilitaEnergy I’ve been on the phone holding for 4hrs on total, I’ve sent a email and tweeted and still nothing been off supply but taken my money. Kids have finished school it’s freezing and can’t make dinner. Someone please help!
@UtilitaEnergy I need help asap, I’ve topped up via the phone number however my supply still isn’t on and it’s saying duplicate my phone is on 5% battery and can’t charge it
@UtilitaEnergy I live in a 2 bed terraced house, I have not had my heating on once and use the washing machine 1 day a week on a Sunday to make sure my children uniforms are washed due to the extortionate amount of money I’m going though. I work throughout the week so no one is home.
@UtilitaEnergy I finally got through after 5 1/2 hours 🙄 your team member was very helpful and also arranged someone to come and look at my meter as the amount of electric were ‘supposedly’ going through is ridiculous
@UtilitaEnergy It’s still not letting me top up on the app! Please someone help me before my battery dies. I am shielding so can’t go to the shop I have to children I’m home schooling and it’s freezing cold. Please help me!
@TheMalonesGB EVENING GUYS! You pulled together to do a video for my dad in summer after he had a heart operation, I was wondering if I could be cheeky and ask for a video for my little lad! He’s 8 tomorrow ❤️❤️❤️
@BridgewaterBen 20 years ago you performed open heart surgery on my dad Ian Brown. We found out this week his heart valve is collapsing, tomorrow he goes through that same surgery 💔 please keep him in your thoughts xxx