Elaine McBride

[Elaine McBride @emcb134]

You pay a fortune for a family holiday to @WaltDisneyWorld and find a policy limits you and ruins the build up. Where has the magic gone? #gutted

[Elaine McBride @emcb134]

@BBCiPlayer why are subtitles “unavailable” on the final episode of The Apprentice? I’ve watched every other week and this happens. 😞 #TheApprentice #accessibilityissues

[Elaine McBride @emcb134]

@UniversalORL we are so disappointed in your service for wheelchair non transferring visitors. Your accessibility report needs updated and to be VERY specific, we’ve been declined most rides for a manual chair. What a waste of an adult ticket. It’s a disgrace!

[Elaine McBride @emcb134]

@British_Airways No, I had made a formal complaint and a team member got in touch and we are all sorted. ✔️

[Elaine McBride @emcb134]

@British_Airways I am appalled by your customer service .. I have now had one of your operators hang up on us twice! It’s ok for you to cancel flights and then hang up on us? Disgusting. #poorcustomerservice #disgusted

[Elaine McBride @emcb134]

@British_Airways Thankfully a very kind member of your team has been in touch and helped us. Thank you Martin for your help. ⭐️

[Elaine McBride @emcb134]

@Chris_McClem My fear with transition and moving into adults is real as are other mums I know.

[Elaine McBride @emcb134]

Nearly a year on and still being completely ignored by @AerLingus re a cancelled flight last August. Disappointing doesn’t even touch the sides. #cancelledwhileonboard #pathetic #belfasttoheathrow

[Elaine McBride @emcb134]

@belfastcc @Chris_McClem So disappointing @belfastcc .. again children and adults with disabilities are being failed again. Failed.

[Elaine McBride @emcb134]

@AmandaFBelfast @easyJet @AerLingus Dublin airport is a nightmare today - just be careful

[Elaine McBride @emcb134]

@Chris_McClem Oh my 😳 so inconsiderate … it’s far from over, especially for vulnerable.

[Elaine McBride @emcb134]

@Chris_McClem Oh for flip sake! 🙄🥺💔 a tad insensitive for wheelchair users ..

[Elaine McBride @emcb134]

Still no subtitles sorted on @Channel4!!! WTF .. no more @BritishBakeOff or @E4Chelsea for me! 🤬🤬🤬🤬🤬🤬🤬

[Elaine McBride @emcb134]

@BBC @BBCnireland who is in charge of your pathetic subtitles tonight on Silent Witness? Yesterday’s episode on @BBCiPlayer wasn’t much better. #disappointed #Subtitles #subtitlesnightmare #notgoodenough

[Elaine McBride @emcb134]

@Chris_McClem Sam went back on Friday for the first - school alert out on Sunday!! He’s not a close contact. Second since start of term. 😕

[Elaine McBride @emcb134]

@beisgovuk 😂 I’ve never heard anything like it in my life!

[Elaine McBride @emcb134]

@bmstores wee question, what is your policy re hard of hearing/deaf customers? Especially where masks are concerned.

[Elaine McBride @emcb134]

@All4 what is the craic with your subtitles .. The West Wing season 5 ep 5 and now ER season 1 ep5 .. why aren’t they in sync. It so hard for those of us that rely on subtitles. Can you help?can you fix them? I’ve has enough. 💔 #ineedyourhelp

[Elaine McBride @emcb134]

@Chris_McClem Sam will be 2 weeks post vaccine and he has been fine.

[Elaine McBride @emcb134]

These are the facts and still a deaf or HOH person is made to feel irrelevant by those at the tills. More Deaf Awareness is needed in our stores, shops and public places. I had a poor experience in my local @dunnesstores and Next in @abbeycentre.