emglista

[emglista @emglista]

@united finally unlocked my account but it seems like the hacker took a flight under my name 😱 at least my cc info wasn't saved... good reminder not to save payment methods #securityfail #airlinesecurityfail

[emglista @emglista]

@united fraudulent activity on my account in March and they're still unable to unlock the account months later (after repeated phone calls).... looks like I'll never take another United flight again at this rate #customerservicefail #hacked

[gianna @gigibird_]

I am feeling pretty discouraged about the state of travel in the US… it seems like every time I travel there’s some disruption and the cancellations have become more frequent. I’ll lose a full 22 hours of a visit with my partner who I haven’t seen in 2.5 months…

[gianna @gigibird_]

Another day, another 11th hour flight cancellation! This time with @AmericanAir…

[gianna @gigibird_]

@united I submitted a formal complaint about my issues traveling this week on Tuesday and I have not heard back. When can I expect a response? @USDOT

[emglista @emglista]

@gigibird_ missed powder day at Alta because @united is a failure 😭😭 #ruinedvacation #badcustomerservice

[emglista @emglista]

@united please get my friend @gigibird_ to SLC tonight!! She was supposed to fly out on Monday and is missing days of vacation because you refuse to rebook her! Check out @gigibird_ for the full story (it’s horrible) #badcustomerservice

[gianna @gigibird_]

@scottsflights @EWRairport @USDOT @FAANews @thepointsguy

[gianna @gigibird_]

We deserve more from our airlines. I haven’t received any response back from my formal complaint so here I am on Twitter. I want compensated for my wasted time and money that I’m spending on my non-refundable vacation.

[gianna @gigibird_]

That failed so they tried to find another crew for us. It’s 11:30pm at this point and all food options at the airport are closed. They failed to find a new crew and finally cancelled the flight at 1am.

[gianna @gigibird_]

The cancelling of my initial flight: incoming flight was 2 hours delayed, bags took 1 hour to load and then our crew thought they had timed out. Then they told us scheduler had messed up and we had 20 min to get off the ground.

[gianna @gigibird_]

I’ve missed out on 2 days of vacation now and will be a third tomorrow since I now have a confirmed seat on Thursday’s flight. Let’s hope that one doesn’t get cancelled.

[gianna @gigibird_]

Customer service will not put me on standby without going to the airport and your systems are down so I can’t even manage my reservation anymore. My bags (I hope) have been in SLC since yesterday and are no longer tracking in the app. This is what you call customer service?

[gianna @gigibird_]

@united #customerservicefail I was on flight 1577 EWR > SLC on Monday that was cancelled after 5 hours. I have tried and failed to get on the next available flight for 2 days now.

[emglista @emglista]

@thesfmarathon
will require masks in 6.65mi of the 26.2mi course this weekend ... and has yet to notify runners of this change via email #sfmarathon #running #badcustomerservice https://t.co/kWNi00Bfk0

[emglista @emglista]

@sfmarathon when I signed up for the marathon in April, it was explicitly stated that masks would not be required while running... now a week before the race you are changing the rules #sfmarathon #running #badcustomerservice #followthescience

[emglista @emglista]

@Delta eliminates flights out of OAK and thinks it can just switch customers to SFO... I paid for a flight from OAK, please provide a refund #badcustomerservice @IFlyOAKland

[emglista @emglista]

@AmericanAir cancels my flight and yet their website is "unable to complete" my refund request... the refund should be automatic with a cancelled flight!

[Going @goingtweets]

GREAT NEWS: The US Dept of Transportation reiterated today that when an airline cancels your flight, they owe you a cash refund, period.

https://t.co/ztKybdAW9z

Spread the word.

[emglista @emglista]

@SanDiegoCounty @CityofSanDiego please read this #giveusbackourparks #andbeaches #parks #trails #optoutside https://t.co/dqqs2PoOTk

[emglista @emglista]

@Kevin_Faulconer closing all SD parks and trails disproportionately hurts urban residents who now must get their exercise in densely populated urban areas!! #counterproductive #covid #giveusbackourparks