@JohnLewisRetail@johnlewishelp colleague just purchased an expensive laptop, your support advised to process payment via click collect at your O circ store & as item is currently in stock, we could collect today. After paying you (1/2) #johnlewis
@JohnLewisRetail@johnlewishelp now to be told we can’t collect until 3pm tomorrow, despite it being in stock & following your advice. We said this is urgent. You’ve taken our money then been difficult, sort this out, terrible customer service & expect better. (2/2) #johnlewis
@CompaniesHouse we have NEVER tried to amend our accounting period before and the first time we do, I make a simple human error and you now refuse to help me? I cannot speak to anyone on the phone. Please advise me what to do. (3/3) #companieshouse
@CompaniesHouse I then emailed a further 7 times over 4 working days with no response. Your team has just told me that without a Court Order, they cannot help me. I made a MISTAKE that I IMMEDIATELY contacted you about to rectify. (2/3)
@CompaniesHouse I tried to update my Company’s accounting period to extend it. However, I accidentally shortened it. I IMMEDIATELY contacted you via email (as your phones are turned off) to explain this is a MISTAKE and ask if it could please be corrected. (1/3)