@BootsHelp made an app for one flu jab this morning but have been charged for three! The two extra times I got a notice to say that the payment had failed but they have actually gone through. Because of this I’ve not had an email just managed to screenshot the below the 2nd time.
@BootsHelp been charged three times for a flu jab but only successfully made one appointment. Failed app orders said I wouldn’t be charged but payment has gone through
@ODEONCinemas when do you have baby films showing in the two birmingham cins? Website doesn’t work to nav through diff days can only see ‘today’. Thanks!
@hm_custserv hugely disappointed. Ordered £75 worth clothes in November. Didn’t deliver. Called twice, first time said would ‘investigate’ didn’t hear back, 2nd time: assured would have refund. Nothing. Emailed and no reply. So frustrated, why ignoring customers?!
@hmunitedkingdom hugely disappointed- ordered £75 worth clothes in November, no delivery, called twice, assured would have refund. Nothing. Emailed and no reply. Hugely upset, would like my money back!! #CustomerService
@SLC_Repayment Sorry to be a pain, but it says to "go online, or speak to you on twitter then says 'goodbye'" and it disconnects the call... how is persevering with this helpful?! It's is a waste of time! please could i speak to someone!?
@SLCComms tried to update new employment info on website, don't have all the info so couldn't complete, it says to call number. Called number and it says to go to website, no option to speak to anyone. Clearly needs to be looked at? Stuck in unbreakable cycle. Help please.
@PrivilegeUK my lawyer contacted you in July for some info about an accident I was in. Still awaiting a reply. Please can you let me know how to submit a D-SAR? Otherwise, please can you rely to my lawyer today? Thanks
@parcelforce how do I redirect a parcel? Ordered something from @Reebok and they wouldn’t change address after 20 mins of ordering so parcel is with you out for delivery with the wrong address.. thanks
@parcelforce Please can you reply ? There is no option to redirect as there was an insufficient address so it’s just at depot and I don’t have a slip in order to redirect it. Thanks
@parcelforce Thanks, no help though as the address was incorrect so don’t have an attempted delivery slip in order to redirect to new address. No option on your website to click anywhere (see pic) it just says ‘insufficient address’ and no option to update anything. Help please!