@GNRailUK - poor show tonight. Everyone boarded the 18.48 at KX - no announcement about the diversion until we had left. Packed train. We haven’t stopped once and there are a number of people in desperate need of toilet facilities w/disabilities with no information. Need comms.
@GWRHelp please show some compassion this morning. The amount of conversations at #truro - ‘you can’t get on this train with that ticket’ when people have been stood two hours in the pouring rain with no information on cancelled trains until they are cancelled…
@MillenniumHtls - I have been receiving other people’s bills for about six weeks now. I’ve tried to contact the finance department and the individual hotels sending me other people’s contact details. No luck. Could you let me know how I can stop this?
@GWRHelp That’s great - except the conductors are issuing fines… not sure you’d cover that under delay repay. If the conductors had explained the rebate, people could have brought another ticket!
@GWRHelp - 17.03 to Penzance severely delayed. Every gets on the 17.36 to Plymouth as they think they can’t get home before bed and is told - no wait for the train (which still didn’t arrive) I wonder how many fines for passengers for a delayed train - which will be cancelled!
Unbelievable queues for @takethat at @Argyle - many people with accessibility issues in the queue… crazy when you pay to ensure access for those who struggle to walk
@MartinSLewis@GMB Keeping going @MartinSLewis. You are right. You ARE helping people. It’s tough on social media. It’s going to be a tough year no doubt.