Emma Heady

[Emma Heady @emmaheady]

@lizedwards85 @McDonaldsUK Same happened to me tonight 😞

[Emma Heady @emmaheady]

@McDonaldsUK ordered 2 friends meals for delivery tonight and no toys were sent 😭 what’s the best way to contact the restaurant about this? Will they send them? Or allow us to collect at a later date?

[Emma Heady @emmaheady]

@Argos_Online placed an order tonight and on the confirmation page was a link for a free Apple TV trial. Unfortunately the page froze and I couldn’t navigate back to it. Is there a way to still get this offer?

[Emma Heady @emmaheady]

@FunkoEurope is there a problem with the website and communications at the moment?

Since the website login change my most recent order doesn’t show, only half of it arrived and I’ve had no response to the email customer services asked me to send with photos of what I received.

[Emma Heady @emmaheady]

@MartinSLewis This plus @OVOEnergy doubling EV rates. Bad day for customers

[Emma Heady @emmaheady]

@MartinSLewis doubling costs and their team are telling people they must pay exit fees to leave. #ditchovo

[OVO @OVOEnergy]

Begin your journey to EV charging that’s miles simpler, arriving on 4 November.

Say hello to Charge Anytime monthly plans with home and public charging, plus lots of added perks 🚘⚡📅

Just pay one monthly price and get miles included for smart charging at home, day or night. And a Charge Anywhere voucher to use at thousands of public charge points.
Best of all, it’s all in one seamless app.

See our plans and learn more here: https://t.co/7caD8yesO0

[Craig Thomas @craigdthomas]

@OVOEnergy So, you’re increasing the costs by 100%!
Profits not good enough for you?
Utter greed.

[OVO @OVOEnergy]

@craigdthomas Hi there, You can find more information on the change to Charge Anytime and what this means for you here- https://t.co/r2Vx2ivo0p

If you wish to speak to our Charge Anytime Team, you can send them an email at [email protected] and you can also ask to speak with them (1/2)

[Ian Edgar @Zapdosuk]

@OVOEnergy You are doubling the price of charging from home for 7p to 14p which doesn’t seem a lot but if last month your charging was £25 for the month it’s now £50 for that

Disgusting

[Anthony Corbett @Antmoscow]

@OVOEnergy What a joke @OVOEnergy. How to go from the best rated to the worst in one step. You ask us to charge at low use times and then introduce tariffs to charge at any time at double the cost! #ripoffbritain

[c h @chris94049404]

@emmaheady @OVOEnergy @MartinSLewis interesting example of customers being locked into fixed price dual fuel contacts and then supplementary services doubled in price. Sounds as if OVO PR team need to explain how things are simplified here and how customers are not being robbed (100% price hike!!).

[Emma Heady @emmaheady]

@danielrichardbo @admglrh @OVOEnergy It’s right at the bottom. I intend to leave too, have a year left of an 18 month contract.

[Emma Heady @emmaheady]

@OVOEnergy doubling EV rates 🤬 #timetoswitchfromovo

[Emma Heady @emmaheady]

@OVOEnergy doubling EV rates 🤬 #timetoswitchfromovo

[Emma Heady @emmaheady]

@_lcj88 @OVOEnergy The email says you can leave without exit fees no exit fees, there’s a link at the bottom. #timetoswitchfromovo

[Emma Heady @emmaheady]

@MartinSLewis thoughts on @OVOEnergy doubling EV charging rates?

Their email states “We hope you'll stay with us, but you can switch energy suppliers at any time. If you're on a fixed-rate tariff, you can switch without "exit fees" by completing this form.”

[Emma Heady @emmaheady]

@GucluNas50743 @OVOEnergy Really? It doubles costs, are you happy to pay double because it looks easier?

[Emma Heady @emmaheady]

@MartinSLewis thoughts on @OVOEnergy doubling EV charging rates?

Their email states “We hope you'll stay with us, but you can switch energy suppliers at any time. If you're on a fixed-rate tariff, you can switch without "exit fees" by completing this form.”

[Emma Heady @emmaheady]

@chrisho94045082 @OVOEnergy Email says YES!

[Emma Heady @emmaheady]

@OVOEnergy @chrisho94045082 Your email says to complete a form to leave without exit fees!

Check your facts!