@DTBKenya There is a serious flaw if your institution cannot engage customers promptly when issues arise. How are Paybill customers notified of transactions if not via their registered contact or an app? In the 21st century, it is worrying when a bank fails to be customer-centric
@DTBKenya has decided to breach my security this morning by disclosing my contact information to a third party claiming to be their agent following a reversal claim I initiated at their bank which they have refused to act upon.
What if I told you that a "Permanent and Pensionable" job is a leash?
You have been lied to.
They told you to work hard, save a little, retire at 65, get pension.
But if 45 years of labour ends in a pension too small to live on, then that is not freedom, that is slavery.
@mbiti_mwondi@NCBABankKenya are thriving in fraud , reversing funds sent to a wrong account takes months as opposed to other banks that take 24hrs only ,they've robbed me twice .
@EnaCoach is becoming a very unreliable freight company with very poor customer service right from their main offices to the grassroots thinking arrogance is the only way, this could be the beginning of of their downfall if they don’t change .No timely deliveries
The inconvenience and incompetence that @Safaricom_Care and @NCBABankKenya demonstrate on issues that they are meant to solve is silent way of telling their customers that they don't value you.Instead of them solving the problem they always want to take you back and forth
Sadio Mane: "I don't see myself better than anyone. I just go there and do my job well. I am constantly worried about the next meal for the people of my village in Senegal. This is why I have to always be at my best in the pitch to not lose my place,
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