@DellCares@DellUK unbelievable- you’ve just put me back in a useless customer service chat. PLEASE just advise an address for raising a formal complaint and request for compensation for loss of earnings
@DellUK Please advise email/postal address for formal complaint and request of compensation for loss of earnings (& don't just tell me to contact @DellCares) You are in breach of Consumer Rights Act 2015. Taken my money, failed to supply goods and now failing to process a refund.
@easyJet We've been having terrible trouble with your website this afternoon when trying to pay for flight changes. Error code EJ2cpgtc70fd. We've spoken to your customer service team but they're trying to change us an additional £10 to the price we've been given on the website.
@Ocado I’ve been trying to do the right thing and actually REMOVE some items from my trolley for the past 3 days as our plans for entertaining have been cancelled..but..I’m supposed to wait in a ‘virtual queue’ for 2 hours and then the site crashes when I actually get in to it...
@Ocado Your packers need some training in reducing unnecessary plastics. In addition to the standard carrier bags (recyclable - great), loads of individual items were also wrapped in these clear plastic bags today -9 of them!! Really? Why? #plasticpollution
@stwater I understand your supplier Gallagher replaced our water meter today and now we have such low pressure that we can’t even use the shower. #notimpressed
On a violently blustery, sodden, dark December day, here is something to cheer or jeer depending on your whim. Tofuku-ji moss garden, one of the few gardens that is, i think, not just great gardening but great art.