@williamhersh Great article! I was just looking at a vendor solution for AI enhanced search. Clinicians want to go first to an authoritative source and then ask more complex questions about management. When trying the AI search first, it underperformed and took more time and processing power.
There is no disincentive to writing longer notes, especially if it can be done more quickly with sophisticated charting tools. And there are so many entities asking providers to put more in their notes, not less. Anyone want to revert to the 1-5 line notes from the 80s?
So true. Add to that vendor thresholds for response (48 hour message handling) that don’t acknowledge most providers and staff try to disconnect from the EMR on weekends and holidays. While great for patient access, this will cost us all more to manage effectively.
After building the #EHR and patient portals, @Bob_Wachter says healthcare workers didn’t anticipate that they “enabled and promoted 24/7 access.” #CIC23
Thank you @AllisonMassari for sharing your story and inspiring healthcare workers at the @3MHealthCare Client Experience Summit. “Kindness doesn’t have to take extra time.” “Compassion heals in places medicine cannot touch.”
@CraigJoseph There is some irony in the fact that the referenced New York Times article about charging for messages is behind a paywall, creating a barrier to access. 😀
@CraigJoseph I wouldn’t give up completely on a targeted review of systems as that is part of a thoughtful clinical assessment. Imagine if we only had to document based on clinical relevance though and not to appease so many other parties?
@CanfieldFair shots fired, too close for comfort. @Verizon cellular service non-existent for the second year in a row there. Glad I had my loved ones close. Stay safe out there!