Eric Mullerbeck

Knowledge management, complexity in human systems. UNICEF. Tweets are my views only. Retweets do not imply agreement. Festina lente.

[Eric Mullerbeck @EMU]

Don't push ppl to 'share knowledge'. Create an environment where they are connected & can respond to real needs.https://t.co/LGpyKBx7PK

[Eric Mullerbeck @EMU]

Hey @AirCanada , you cancelled my flight and asked me to call your customer service # to get a refund...and when I call, you say the number is unable to take my call and unable even to put me on hold. What am I supposed to do???

[ᗪᗩᐯᕮ SᑎOᗯᗪᕮᑎ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 @snowded]

Reworking my classic matrix as a thought experiment, but it may be better as a Cynefin map

[Eric Mullerbeck @EMU]

The deepest reflection I've yet read on modern records management and AI: https://t.co/pDQlgYna15

[Fayaz King, M.B.A @fayaz_king]

“A minor item in the news, which may grow larger in time, is the establishment of the International Children’s Fund under U.N.O. ..." - Dec 10, 1946

Kudos to the team archiving pieces of @UNICEF's history so that we may preserve our past as well as our future. #ForEveryChild

[Eric Mullerbeck @EMU]

@sympmarc Thanks! The user reviews for this on Microsoft AppSource are kind of poor...maybe some issues still to be worked out.

[Catherine Russell @unicefchief]

73 years ago today, after World War II and on the eve of @UNICEF's foundation, the first Executive Director Maurice Pate wrote this letter.

His words still ring true today #ForEveryChild.

[Marc D Anderson @sympmarc]

One of the best things I’ve seen this week! Let’s get that metadata right - so much missing value for ECM. https://t.co/iGK1WGbK4B

[Eric Mullerbeck @EMU]

@sympmarc @MSIgnite This sounds important re retention policies and classification. Hope there are more details available soon!

[Dion Hinchcliffe @dhinchcliffe]

Interesting: #Microsoft has announced Workplace #Analytics to help manage/optimize digital work https://t.co/jEXjj3ADvq #digitalworkplace

[Eric Mullerbeck @EMU]

Soft skills are permanent. Hard skills are temporary. From @hjarche via @helenbevan https://t.co/d2Kg4rGZnP

[Eric Mullerbeck @EMU]

Fun way to understand #cynefin: https://t.co/XLrxRaCfGa HT @chriscorrigan

[Eric Mullerbeck @EMU]

Toughest challenge in a new metadata model: document types. 'Why do we need those, I know what it's called!' :(

[Dion Hinchcliffe @dhinchcliffe]

#Office365 has become a #digitalworkplace juggernaut. #Groups is the #socbiz fabric. Now good #mobile apps too. https://t.co/vfUUw33J3M #ESN

[Eric Mullerbeck @EMU]

Highlights and healthy skepticism in @ClearBox 's summary of new developments in #SharePoint: https://t.co/GS0cLDrE47

[Wedge 🦋 @wedge.black @Wedge]

The #intranet should be more than an ‘internal website’ or a blog-like news system:

[James Robertson @james_steptwo]

Enterprise #UX in three words from @andyzimmerman: access, usability and usefulness #intranets2017

[Eric Mullerbeck @EMU]

This is really about Facebook Workplace, Slack and Teams but it's still a good set of tips. https://t.co/obek92QUUn

[EnterpriseStrategies @WorkingEvolved]

When Your Intranet is Too Successful - tips from @tangowork https://t.co/pNGduvuZhN #esn #intranet #digitaltransformation #success

[Eric Mullerbeck @EMU]

UNICEF also looking for a Digital Workplace Publishing Manager: https://t.co/xynmoslRZ9 #digitalworkplace #vacancy #opportunity

[Eric Mullerbeck @EMU]

UNICEF is looking for a Digital Workplace Project Manager: https://t.co/yr1ADH6NFl #digitalworkplace #vacancy #opportunity Pls retweet