@AnneUrsell @RNSuperHero Very- but it’s auditing for specific things (neuro checks/NIHSS for stroke patients to keep accreditation. Restraint documentation for legal compliance. Rationale for indwelling catheters for infection control). It is NOT a full review or invitation to comment on charting style.
@googlefiberhelp hey y’all - charged for a non-return of a network box that I returned on 4/7 via FedEx. You sent me two separate labels with two separate IDs. Called today to open a ticket and it was escalated, but I have no confirmation.
@SallieMae how do I get a payoff statement? There is no option online without actually MAKING a payment. I need a PDF. I called and your representative put me on hold for 15 minutes to “ask”, so I had to hang up.
@uhaul@UHaul_Cares y’all jeopardizing my entire move because apparently my car won’t reverse during hitch installation. Hour+ on hold on the phone. Pickup location for trailer changed by the system with no notice. I’m in an Uber now to see if my car is actually drivable.
@nationalgridus have been trying since last Tuesday to get a confirmation of service start. Been told by 4 people they’ll send it to me - incl 2 today. Still nothing. Need it for my management company prior to move in. What is so hard about this??
@FromageFrey Hi Frey!! Yes please feel free to message me!! Would love to talk. I had the exact same feeling when trying to decide, but I’m so happy I went the direction I did.
@JetBlue Unbelievable: almost an hour and I get told to delete my cookies. Which I stated several times I had already done. This is so frustrating. I wouldn’t even BOOK with you all if I didn’t have a credit — which now I can’t use because I can’t access it. WTF.
@JetBlue I’ve been trying to reset my password for almost 2 hours. Email goes nowhere. Yes, I’ve checked spam. Person on “chat” said to just try later it might be the program. Looking online, I’m not the only one. Now what?
@JetBlue It should not take 3+ hours for a simple password reset. And this issue is like that second thing that comes up when you search it online — that this process doesn’t work.
@Starbucks so how do I get a refund for a drink I ordered on the app but the store “closed early” (full staff still on site, *multiple* mobile orders ready on the bar and I watched them making more, likely for themselves) and refused to give me the drink or refund. Not okay!!