Kitchen

We design strategies that build more meaningful brands. We support leaders to grow their business with purpose. That’s the power to #BeMoreEPIC.

[Kitchen @EPICbyKitchen]

Really looking forward to listening to this!

Joe's book arrived in the office this week and got slotted straight to the top of the reading list. @adrianswinscoe @mrmacleod

#strategy #design #books #leadership

[Adrian Swinscoe @adrianswinscoe]

NEW PODCAST: The end of the customer experience is so important but is often looked – Interview with Joe Macleod (@mrmacleod) #Endineering https://t.co/VjDLD24MEQ HT: @andend_co

[Kitchen @EPICbyKitchen]

Such a powerful tool when used correctly, and a rapid downhill slide to very bad strategy when mis-read.

An incredibly valuable concept, especially for new businesses, innovation and design projects.

#startups #innovation #design #strategy

https://t.co/Vg6D4jI7WG

[Kitchen @EPICbyKitchen]

Environmental impact narratives need to better told.

“Unlike with temperature or calories, consumers have no intuitive reference point that helps them understand many measures of environmental impact.”

#BeMoreEPIC

#CX #strategy #leadership #tech #AI

https://t.co/QCZoQ5uguo

[MyCustomer @MyCustomer]

Are companies harming society by satisfying customers? @SampsonLee_CX believes it could be the case... https://t.co/tQlyixLzjg #custexp #CX

[Linda Grasso @LindaGrass0]

The more you know about your customers, the more opportunity you have to innovate on their behalf. The 4 steps process creates a virtuous cycle that, once in motion, generates engagement and new insights. Link >> https://t.co/QFvgW62pah @BCG @antgrasso via @LindaGrass0 #CX #Tech

[Kitchen @EPICbyKitchen]

Loving this example of the power of collaboration in innovation.

Break down silos not just within organisations, but also between organisations.

#BeMoreEPIC

#innovation #leadership #technology #AI #Sustainability

https://t.co/D6YBNWF0vC

[Kitchen @EPICbyKitchen]

Experience is the context in which everything happens for your business and brand.

Designing, delivering and delighting people through experiences IS how businesses build brands.

Can you see it?

#CX #customerexperience #brands #brandstrategy #leadership #design #innovation

[Kitchen @EPICbyKitchen]

You’ve heard of Blue Ocean strategy. What about Blue Elf Strategy?

Find out how Barley Lightfoot from Onward can help you build a more meaningful brand experience strategy for your customers.

#startup #leadership #strategy #CX #growthhacking #brands

https://t.co/Lg4eoO48xA

[Kitchen @EPICbyKitchen]

Purpose is not a marketing campaign.

In a world where anyone can say anything, it's action that counts.

See cynicism as a challenge to get it right.

#BeMoreEPIC

#purpose #marketing #startups #leadership #innovation #sustainability

https://t.co/9x2W58eL5R

[Nicolas Babin @Nicochan33]

Future of work and employee experience #EmployeeExperience https://t.co/EjScoMI6gP

[MyCustomer @MyCustomer]

Sentiment analytics vs emotion analytics: Comparing and contrasting their customer insight value https://t.co/ajFSCi1te7 #measure #custexp #CX

[Kitchen @EPICbyKitchen]

Strategy starts with insight.

Make sure you build your brand experience strategy on the insights that matter to your customers as well as your business.

Note. These are really the same thing.

#Brandstrategy #Leadership #Innovation

https://t.co/p6zvU9FM24

[Kitchen @EPICbyKitchen]

Purpose is at times over-used and misunderstood. For sure. But there's no doubting the transformational impact it can have when embraced and embedded. This is definitely a step in the right direction.

#Brand #Culture #Business

#BeMoreEPIC

[Dom Aldred @Dom_Aldred]

This news is to be welcomed. Some scepticism is only right. We need to hold brands to account for the promises they make. We also need to encourage steps in the right direction. Purpose and profitability together.

#leadership #purpose

#BeMoreEPIC

https://t.co/6SLBRkzBwP

[Kitchen @EPICbyKitchen]

When you believe in why you’re doing something, when you’re working for a cause you believe in, everything feels different.

That’s the simple power of purpose to transform possibility.

#leadership #purpose #innovation #brand

#BeMoreEPIC

https://t.co/S05FMOHGtP

[Kitchen @EPICbyKitchen]

Improving CX is often about simple, quick steps you can take to keep constantly enhancing the experience.

Like reading these excellent tips from @ColinShaw_CX and get started on Monday morning.

#CX CustomerExperience #Brand #Innovation

#BeMoreEPIC

https://t.co/0t8nn4I8GX

[Dom Aldred @Dom_Aldred]

We love questions (big and small, daft and obvious), ideas, ambitions, vague thoughts, sweat-inducing challenges and glorious visions. Just drop us a line and throw something at us.

#branding #strategy #leadership #innovation

#BeMoreEPIC

[Dom Aldred @Dom_Aldred]

We work with business leaders, teams and agencies to identify the insights, strategies and actions to build strong, sustainable and successful brands.

#branding #strategy #leadership #innovation

#BeMoreEPIC

[Dom Aldred @Dom_Aldred]

If you're thinking about the future of your business and brand, or even just what your next steps could / should be (and let's face it, who isn't?), we can help.

#branding #strategy #leadership #innovation

#BeMoreEPIC

[Kitchen @EPICbyKitchen]

Satisfied employees are…

1. Working for a purpose-driven organization with a set of defined values
2. Receiving accurate and honest communications
3. Working for leaders who mean and do what they say”

Great insights from @Fleishman.

#BeMoreEPIC

https://t.co/UuCTTn2TS4

[Kitchen @EPICbyKitchen]

People who find a strong sense of meaning in their work can be more resilient.

Helping teams find purpose is surely in part a responsibility of leadership? More important now than ever before.

#Leadership #Purpose #EmployeeEngagement

#BeMoreEPIC

https://t.co/0btH6spgSP