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Hey, apologies you're going through this. I talk with a ton of merchants who have had the same issue. This is why it's so important I tell merchants about having backups in place for measures like this. If you want to chat further on this topic, I would love to open the conversation. Feel free to DM me because your DMs are closed.
@tracylyn44@Shopify Hey apologies you're going through this. It must be frustrating for cash flow purposes. Have you ever thought of running backup processors?
If anyone besides you handles shipping, ask this week:
what happens to my account if my slowest vendor has a bad month?
I run through this with store owners on calls all the time: where your account is exposed, and what a backup looks like. If you want me to look at yours, book a call and DM me.
A marketplace I talked to had two vendors ship 15+ days late.
Chargebacks spiked. Shopify held about $110K of their money.
Nobody was scamming anyone. Orders were just late.
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To get e-commerce merchant processing, we look for a U.S. LLC and an SSN, plus your last 90 days of processing history so we can see your volume.
Want a backup processor before Q4 peaks? DM me and we’ll get it sorted fast.
@adamcitron_ Ads held up after losing 2 winners and the real risk is still the 300k sitting in Payments. Are you running a backup processor or all in on Shopify?