Erkitech

Erkitech SRL - Soluciones Tecnológicas Inteligentes

[Erkitech @erkitechsrl]

@Zendesk Thanks for answering. I've been dealing with this claim for 3 months. This is the first time I have made a request through social media because I believe my claim is fair and my case was not reviewed properly.
1. https://t.co/arHRCrdS3a
2. [email protected]
3. #12586575

[Erkitech @erkitechsrl]

@tymeshift @Zendesk
We've been using Tymeshift for 5 years and I have to say that Zendesk's purchase is among the worst product migrations ever.
Many great functions were canceled leaving my company unable to operate, or bill the tracking time.
But the worst thing is that far from solving it and recognizing the problems, Zendesk has left us stuck along the way when we still have 6 months left on the contract for a product that is no longer useful.
They sent me an email saying that they do not offer refunds or extensions to the trial upgrade version that we had to urgently purchase.

Thanks for nothing! 😠