@CUPRA_UK Rather than keeping on apologising to different people why not get ahead of this and put a clear message out - ‘we are experiencing a problem with …’ to save everyone searching for info - you could then even consider updating your customers as you try and resolve the problem!
@CUPRA_UK Your app is so bad it’s making this nice car almost unusable! Car showing as offline - your responses to the many other people stuck with this do not help at all😡
This is the latest in an endless set of app and info system problems.
@monzo
After two years my Monzo bank card has stopped working at contactless or chip and pin sites. You charge to replace it! Really - that’s a bizarre decision coupled with an almost impossible task of finding the link in the app to allow me to chat to you. Pretty awful service
@British_Airways I’m still waiting for any contact at all from you on a refund request for a cancelled flight on the 16th June. Not sure what more I can do I’ve used your online system three times and have called your customer service line too. What do you suggest?
@passengermusic@TheO2 Fingers crossed he picks up quickly. Bizarrely we also travelled to see you in Nimes when maybe you weren’t at your best🤢your in good company though as snow made Bruce cancel on us in New York 😂😂
@menaiholidays Hi folks - trying to contact you with a query over an upcoming booking but can’t see a direct phone number or email on your site? Can you help?