Eve Noone

Senior Communications Specialist

[Eve Noone @evenoone]

@KateCagle doing a great job reporting on LA protests. Crazy stuff. #laprotest #FairfaxDistrict

[Eve Noone @evenoone]

@tanyasweeney Hi Tanya, what is the best email address to send you something please? Thank you!

[Eve Noone @evenoone]

@AerLingus Yes I will. Would very much appreciate resolution. Last update a manager promised an update by phone at 10pm..that was 3.5 hrs ago. Now 1am and I’m still trying to get someone to help.

[Eve Noone @evenoone]

@AerLingus in LAX no staff, desk shut until tomorrow - you have our car seat can't leave without it! Can you please tell us how to resolve !

[Eve Noone @evenoone]

@AerLingus (7) 8. I am now pending a phone call from another manager. Can it get worse???

[Eve Noone @evenoone]

@AerLingus (6). 7. Told car seat was not collected by us at oversize luggage, despite the fact we went to the correct place and from there collected (now broken) stroller bag. I will now need to pay for courier or carseat will be sent to Dublin and subsequently given to charity.

[Eve Noone @evenoone]

@AerLingus (4) 6. Ring back to follow up 7 hours later after no word. Surprisingly, despite a reference number, no trace of my earlier conversation and complaint. Start again. This time with a manager...

[Eve Noone @evenoone]

@AerLingus (3) 5. Give up, take 3 weeks of luggage and our baby and get a shuttle bus at 10pm at night to get a rental car with a car seat so as we can just get home. 6. Ring first thing to arrange delivery of car seat. Give adddress, tel no, email and told will be delivered today.

[Eve Noone @evenoone]

@AerLingus (2) 2. On return flight, break our stroller bag. 3. Lose car seat. 4. We spend 3 hours trying to find any aer lingus staff to hunt down missing carseat at LAX with the help of LAX and (helpful) Delta staff to no avail.

[Eve Noone @evenoone]

@AerLingus Our experience on both inward and outward journeys have been the worst customer experiences of our lives. You couldn't make it up. 1. On outward flight, ticketdesk give the bassinet seats we booked 7 months in advance for our newborn away without explanation.

[Eve Noone @evenoone]

@AerLingus Can anyone in HQ please help resolve? Baggage help desk now requesting me to pay for delivery of car seat they misplaced last night or it will be sent to Ireland and given to charity. I cannot believe the dire level of service going on here

[Eve Noone @evenoone]

@AerLingus Is there a US number for this please?

[Eve Noone @evenoone]

@AerLingus We rented a car seat last night with a rental car. It was the only option for us to get home. Hugely disappointing level of customer service. For different reasons so was our outward flight.

[Eve Noone @evenoone]

@AerLingus We got nothing. Desk closed, rang customer service couldn't help. We left airport after over 3hours with baby and got a rental car. Can someone please phone me to discuss? Car seat still missing

[LA Co Animal Care @LACoAnimalCare]

If you can adopt, please go to your closest animal care center to create life-saving space during the high winds and fire in this emergency! Our Agoura Animal Care Center had to be evacuated this morning but our remaining six animal care centers are open! #AdoptDontShop#DACCares

[Farmers Insurance @WeAreFarmers]

What is Farmers? It’s diversity and innovation, compassion and community. It’s finding personal purpose and professional fulfillment. It’s helping customers in need. We are Farmers. THIS is Farmers. #ThisIsFarmers https://t.co/8Hfi6oLqey

[Eve Noone @evenoone]

Amazing footage via @nytimes https://t.co/bkMH7irWwc

[Eve Noone @evenoone]

Is there anything to be said for Bebo? #facebook #zuckerburg

[Eve Noone @evenoone]

New profile pic perhaps? https://t.co/dsosTu6UIW

[Matt Navarra @MattNavarra]

Mark Zuckerberg: “Shit just got real”

[Eve Noone @evenoone]

Still can't get over this story...In Memory Of The Dog Who Died On The Plane: Travel Tips For Pet Safety In The Air, On The Road via @forbes https://t.co/MVdI5mKR9G