Monami Das

Random rants.

Unpopular opinions.

Balancing bioscience research with creative pursuits.

🙅🏻‍♀️ mass or alternate propaganda.

[Monami Das @ever_skeptic]

@AirbnbHelp Hi @AirbnbHelp after spending hours explaining & providing proof & receiving the minimum resolution application, not only was the host allowed to harass me further even though it was a safety issue, now the promised resolution is withheld. How's it not enabling criminal activity?

[Monami Das @ever_skeptic]

Hi @AirbnbHelp host hid address details till last moment so cancellation wouldn't refund fee. Correct location is 2kms away & outwards, in middle of nowhere. Basic amenities are unavailable but your app doesn't list support email & IVR doesn't provide any help. What is this fraud

[Monami Das @ever_skeptic]

@AirbnbHelp Host offered transport so they could mislead me further. They repeatedly affirmed incorrect location was accurate after payment & waited till last moment when I was on way to wrong location to send correct location during poor weather as warned by the govt too. This is criminal!

[Monami Das @ever_skeptic]

@AirbnbHelp Am I to believe that you're supportive of criminal activities by hosts?
Why else would you allow listing completely different locations endangering customers, deny/delay resolution, & harass them by subjecting them to mercy of dangerous individuals exhibiting criminal activity

[Monami Das @ever_skeptic]

@AirbnbHelp @Airbnb Also real location was sent using WhatsApp after I was already on way to the location listed on Airbnb.
IMO real location & other communication was shifted to WhatsApp on purpose.
I'm asking again for your support email & assistance or I'll have to approach legal authorities

[Monami Das @ever_skeptic]

@AirbnbHelp Hi @Airbnb @AirbnbHelp
I've not received any email or DM response from your end.
The location is extremely desolate and nothing compared to the proper city location that was listed.
This level of endangerment & possible threat of encapturement is unacceptable & shouldn't exist!

[Monami Das @ever_skeptic]

@AirbnbHelp I have recorded proof & screenshots but how am I supposed to provide them if there is no email to ensure a paper trail.

How is it legal to list completely different locations, endangering the safety of travellers?

Is that the plan, to help local goons lure people into danger?

[Monami Das @ever_skeptic]

@GoibiboSupport Hi your team is repeatedly refusing assistance and delaying the issue. Why has no response been provided yet. I raised the issue 22 hours back via email and you are continuing to harass me and put me in danger

[Monami Das @ever_skeptic]

Hi @GoibiboSupport I raised an issue about a hotel booking yesterday & provided photos, videos & audio recordings proving the hotel is refusing basic amenities & has threatened & harassed me repeatedly.
After >18 hrs there is no resolution despite repeated harassment & danger

[Monami Das @ever_skeptic]

@GoibiboSupport I have provided details over DMs but have not received any assistance yet

[Monami Das @ever_skeptic]

@AmazonHelp There has been no call back within 12 hours. I have sent a formal notice via email to follow due process before initiating further legal action for the repeated fraudulent claims made from your end, including those regarding financial transactions, which can carry fraud charges

[Monami Das @ever_skeptic]

Hi @jagograhakjago raised a grievance (#8959861) regarding @amazonIN delaying refund for a return on 27 Feb, they initiated as resolution for a warranty claim that was already delayed for 3 months & involved false claims even over emails. Post complaint, theres more falsification

[Monami Das @ever_skeptic]

@AmazonHelp I have not received any resolution yet. I was told within 24 hours there would be an update from the escalation team but clearly you intend to simply delay the resolution indefinitely as done previously.

[Monami Das @ever_skeptic]

@AmazonHelp I have sent the private message

[Monami Das @ever_skeptic]

@SimplSupport I have provided the necessary details via DM

[Monami Das @ever_skeptic]

Hi @getsimpl I have raised 2 tickets and an escalation in the last 2 days regarding the bill section showing incorrect information when compared to the transaction section on your app & merchant side, yet there is no response or correction of the discrepancy. Please resolve this

[Monami Das @ever_skeptic]

Please note, if there is no resolution to this even after multiple attempts on my part to highlight this, it would amount to unethical practices on your part through purposeful delays.