Iain Shorthose

Founder of Experiences Matter

[Iain Shorthose @exp_matter]

@norwich_updates New keeper required.

[Iain Shorthose @exp_matter]

@Coral Not even close!

[Iain Shorthose @exp_matter]

@NCFC_Analysis1 Mark Robins gets my vote

[Iain Shorthose @exp_matter]

@Liz_Kentish @1980sRewind @7Bigmouth7 @ScotsPostPunk @Carolyn_on_X @GCPunkNewWave @gfpaterson @Mmajor7th @muzicgeezer @Overourwall Carole King - Tapestry

[Iain Shorthose @exp_matter]

@BloodRecs @ShayganP @coc63238 Their market value has just increased 10 x

[Iain Shorthose @exp_matter]

@British_Airways That’s the point Cody, there is no one who knows anything. Can you not find anything out?

[Iain Shorthose @exp_matter]

@British_Airways another appalling experience. Flight 2202 out of Cancun to Gatwick delayed so far by 2 hours. No communication. No updates. No explanation. Just radio silence. Beyond poor.

[Iain Shorthose @exp_matter]

@British_Airways Is that it? Is that all you have to offer on the situation?

[Iain Shorthose @exp_matter]

@British_Airways Well, here we are still in Cancun - thank you @British_Airways for a memorable end to our holiday. After 9 hours waiting around yesterday, we are now in a hotel room waiting for another flight tonight. No communication of any substance, no accountability and BA nowhere to be seen

[Iain Shorthose @exp_matter]

@British_Airways turns out the reason we are delayed… and now the flight cancelled… is due to finding ‘a significant’ amount of drugs in the hold of the plane. We are now being sent out of the airport at 02.00 with zero communication from BA. @British_Airways like to comment?

[Iain Shorthose @exp_matter]

@British_Airways There are no words!

[Iain Shorthose @exp_matter]

@British_Airways Is that it? At least @British_Airways approach to communication is consistent. I assume you will be proactively contacting all passengers to process compensation?

[Iain Shorthose @exp_matter]

@TheYellows_com No

[Iain Shorthose @exp_matter]

@Join_ZOE a terrible experience from beginning to end. I activated my product nearly 2 weeks ago, and still don’t have the functionality I’ve paid for. Used live chat. Pointless. Raised a complaint. Heard nothing. So disappointing after such high hopes from the marketing!

[Iain Shorthose @exp_matter]

@jet2tweets Yep, not travel with @jet2tweets. And if you ask all the passengers you’ve left stranded at Lyon airport, I’m sure they’ll agree too!

[Iain Shorthose @exp_matter]

@jet2tweets sat on the tarmac in Lyon after being diverted. Been sat here for over 2 hours. If it wasn’t so frustrating, it would be funny that you are relying on your French speaking passengers to talk to ground crew to get us off this plane!

[Iain Shorthose @exp_matter]

@SkyNews @Joey7Barton your opinion is beyond irrelevant

[Iain Shorthose @exp_matter]

@HMRCcustomers So what’s the point of giving Twitter as a way to resolve issues?

[Iain Shorthose @exp_matter]

@HMRCcustomers The helpline takes 45 mins on hold most days. Are you not able to check for me with the reference I gave you?

[Iain Shorthose @exp_matter]

@HMRCcustomers I didn’t know I could check the progress. The email I received when I submitted the change says I will hear back in 15 days.