Experian_UK

Experian's official corporate UK page.
Press office contacts: customer support please tweet @ExperianExperts

[Experian_UK @Experian_UK]

We were delighted to be part of this year's @LDNTechWeek meeting exciting tech talent and showcasing some of our latest data-driven innovation and technology.

#londontechweek #ltw2023 #innovation #data #tech #london

[Experian_UK @Experian_UK]

@peter_mcclurg [email protected] Please include your full name, date of birth and address as we can't take these over social media for security reasons. Thanks, Neil. 2/2

[Experian_UK @Experian_UK]

@peter_mcclurg Hi, Peter, Sorry to hear that you are still having this issue. I'm checking with our technical team to see if this is an issue that they are aware of. In the meantime if you needed to discuss your account or report please email your details to us at 1/2

[Experian_UK @Experian_UK]

@peter_mcclurg Hi Peter, I'm sorry to hear that you are having issues with the in-app dialling feature. Can I ask if you are using the latest version of the app, and whether you are on Android or Apple? Thanks, Neil.

[Experian_UK @Experian_UK]

@treasure_life21 Hi there, I wouldn't be able to say for certain what the issue was, however it was only a temporary issue that our team was able to resolve quickly.

[Experian_UK @Experian_UK]

@treasure_life21 Hey there,

I'm sorry to hear that you're having issues with accessing your Experian App. We've let our team know about this and we're looking into this.

Thanks, Stuart

[Experian_UK @Experian_UK]

@christesla Hey Chris, Experian does have a car finance comparison service available on our website. You can find this available at https://t.co/a0hFgSqwF2

[Experian_UK @Experian_UK]

@Sazi46131760 Hi, sorry to hear you've had this issue. It looks like you are in South Africa, so you would need to get in touch with our colleagues there. You can find their contact details here https://t.co/Kt7wyIO0nk Thanks, Neil.

[Experian_UK @Experian_UK]

@AASo_Tired I completely understand the urgency of the situation.
Thanks,
Stefan. 2/2

[Experian_UK @Experian_UK]

@AASo_Tired Hi Alison, we take data security very seriously at Experian, so the reason we do these checks is precisely to ensure that we're keeping your information safe and secure.

I appreciate that you've mentioned that you've signed up for the consumer service, I assume by this 1/2

[Experian_UK @Experian_UK]

@AASo_Tired Hi Alison,
I’ve taken a look into your case and can see it’s currently with our Victim of Fraud team. They’ll review everything in detail and will be in touch once they’ve decided on the best next steps.
I really appreciate your patience while this is being investigated, and 1/2

[Experian_UK @Experian_UK]

@AASo_Tired directly over DM @ExperianExperts as well. 2/2

[Experian_UK @Experian_UK]

@AASo_Tired Hi Alison, thank you for confirming this with me. I can see that you've sent an email, and I've sent a couple of replies to you now. If you've not seen the response, it may be worth checking your spam/junk folders. You can also get in touch with our customer servicing team 1/2

[Experian_UK @Experian_UK]

@AASo_Tired security reasons we can't take these details over social media. 2/2

[Experian_UK @Experian_UK]

@AASo_Tired Hi Alison, thank you for confirming. Our phone lines are for Credit Expert customers only. That being said, if you are worried that your account, you can always reach out to our team over by emailing your name, date of birth and address to [email protected] For 1/2

[Experian_UK @Experian_UK]

@Experian_UK It said I was reviewing my details with further checks and I’m left waiting when hackers are running up debt so time is crucial. Consumer. Why can’t I just telephone and explain to someone?

[Experian_UK @Experian_UK]

Thanks to our diversified business model, we've continued to grow despite the challenges the credit market has faced.

Our B2B business achieved organic revenue growth of 6% and Consumer Services saw organic revenue growth of 5%.

https://t.co/ym5McLbK2z

[Experian_UK @Experian_UK]

@AASo_Tired Hi Alison, sorry to hear that you have been a victim of fraud as I appreciate how distressing this can be. So that I can help you with this would you be able to confirm which Experian service you have applied for and what message you are getting relating to your application? NS

[Experian_UK @Experian_UK]

@ESSaveliev Hi, sorry to hear that you've had this issue, are you using the in-app dialling feature when you're trying to call? Thanks, Neil.

[Experian_UK @Experian_UK]

@DZI_DZ_OR email system. Our "contact us" page provides on online form, where appropriate to get in touch, if you have any issues using the form please let me know. Thanks, Neil. 2/2

[Experian_UK @Experian_UK]

@DZI_DZ_OR Hello, thank you for sharing your concerns. We do offer an in‑app dialling feature for our CreditExpert customers if they need support, so help is always easy to access. I really appreciate your feedback. The image you've provided is our webforms which work similar to an 1/2