Faiza Mir

[Faiza Mir @faiza_mir]

@qrsupport I am unable to reach customer service and I need to change my flight. It’s not letting me change it online or on the app either. What can I do for urgent help?

[Faiza Mir @faiza_mir]

@MashreqTweets I sent my details. Can someone call me urgently.

[Faiza Mir @faiza_mir]

@MashreqTweets I’ve been trying to call your hotline but have been having an issue. Can someone call me or give me a direct number to reach customer care?

[Faiza Mir @faiza_mir]

@MashreqTweets Details sent. Thank you!

[Faiza Mir @faiza_mir]

@MashreqTweets I’ve been trying to reach out to different avenues for support but having no luck. Would anyone be able to help me?

[Faiza Mir @faiza_mir]

@ttanimura @SwitchHealthCA They took my mom’s test details at 9 AM only to come back and tell me 6 hours later that they can’t do anything for me

[Faiza Mir @faiza_mir]

@Barker_Bryce @SwitchHealthCA Oh same here! The call center is horrible - no one has any information and no one can do anything. Also seems like the call center is run without supervision since no manager wants to take a call from a customer. Every time I call - they are incredibly busy.

[Faiza Mir @faiza_mir]

@SwitchHealthCA I have been DMing you since 9:46 AM with no response!!!!

[Faiza Mir @faiza_mir]

@SwitchHealthCA is there any news on my case? It’s been. Almost 5 hours and not a reply from you after trying to pull out information 5 hours ago.

[Faiza Mir @faiza_mir]

@SwitchHealthCA @ONThealth @GovCanHealth - Since the facility is no longer replying can you please help? My mother is an old lady and has been a traumatic experience for her and she is started to suffer from anxiety because of this.

[Faiza Mir @faiza_mir]

@SwitchHealthCA your customer service agents need a lesson in honesty. Ive been waiting for a supervisor to call me for over 12 hours. Do you not have someone supervising or do they just not want to deal with customers?

[Faiza Mir @faiza_mir]

@SwitchHealthCA It’s been 2 hours since I gave you all the information. I still haven’t heard back. Your call center supervisors still refuse to speak to customers. Now I’m being asked to email. Will switch health be paying for my change of flight and the extra night at the hotel now?

[Faiza Mir @faiza_mir]

@SwitchHealthCA I have sent you the situation as a message. I hope you would be able to provide better support than your call center

[Faiza Mir @faiza_mir]

@FlightHub @bbb_us I need to reschedule my flight immediately.

[Faiza Mir @faiza_mir]

@FlightHub @bbb_us flighthub have been refusing to honor their commitment to rebook a flight that they said they would. I’ve been on call for almost 10 hours trying to get this sorted but everyone just hides behind unbelievable excuses.

[Faiza Mir @faiza_mir]

@WalmartCanada any update?

[Faiza Mir @faiza_mir]

@WalmartCanada You guys have not only provided horrible service but your customer service and escalations team do nothing. Could you please direct me to someone who actual works on customer complaints?

[Faiza Mir @faiza_mir]

@IKEACanada As per your customer service representative, they said it is dependent on the product. So which is it - capacity or product?

[Faiza Mir @faiza_mir]

@IKEACanada why are you advertising curb side pickup if you will not let me select the option when checking out? If you offer home delivery for the same price I’m happy to ship the order home. Else let me choose the pickup option.

[Faiza Mir @faiza_mir]

@DIBsupport it’s been a year and a half. Can I get someone with any sense of decency to fix my issue?