Hi, I opened an HSBC UK bank account while studying in the UK, but I have since returned to Hong Kong. Recently, my mobile phone broke, and I had to replace it. As a result, I am currently unable to log in to my mobile banking app😭 @HSBC_UK
My UK phone number is no longer active, I am unable to receive the one time psw for verification. Although I can successfully complete the Face ID and passport identity verification steps, the system still requires a final OTP to my old number
@canadapostcorp hi, I recently sent a package to Canada from Hong Kong, but I just realized that I accidentally omitted the postal code on the shipping label😭 I want to see if I can update it
Tracking number: EG009876276HK
Postal code: H8S 3E9
Tysm for your help 🙏🏻