Mrs_Fapps!

RGN/RNCB/BSc Nursing

[Mrs_Fapps! @fappy150]

@AmazonHelp @AmazonUK I don’t know if you’re deliberately trying to wind me up you offer a free months prime refund the money but then cancel my prime so I have to pay again so much for a free month!

[Mrs_Fapps! @fappy150]

@AmazonHelp how can you call yourselves Amazon help when you do not help and you have a customer care team that quite frankly lie and do not care !

[Mrs_Fapps! @fappy150]

@AmazonHelp So @AmazonUK @amazonhelp no one can help me this is absolutely ridiculous and extremely poor service

[Mrs_Fapps! @fappy150]

@AmazonUK your customer service is absolutely appalling why do I pay for prime to be consistently lied to by your team about an order arriving and then having to deal with rude manager. Replacement now won’t arrive till end of January and this is supposed to be acceptable

[Mrs_Fapps! @fappy150]

@AmazonHelp Always something I have to do my email address is my email address what would using a different device do!

[Mrs_Fapps! @fappy150]

@AmazonHelp I can’t reply as won’t accept my email address !

[Mrs_Fapps! @fappy150]

@AmazonHelp The one that says you can’t call! 😡

[Mrs_Fapps! @fappy150]

@AmazonHelp That’s the email that I’m referring to gena! 😡

[Mrs_Fapps! @fappy150]

@AmazonHelp Oh yes I have had an update to say they can’t make any calls from Amazon! 😡 why can a simple request not be followed? I’m told to go back through customer care who I have already said have consistently lied to me and patronised me !

[Mrs_Fapps! @fappy150]

@AmazonHelp Will that be a call I wish to speak with someone senior about the consistent lies I have been told by customer service?

[Mrs_Fapps! @fappy150]

@AmazonHelp Well still no call as requested how do I contact someone senior to complain- not through chat function as they are no help at all?

[Mrs_Fapps! @fappy150]

@AmazonHelp I have responded to say I asked for a call not a generic email !

[Mrs_Fapps! @fappy150]

@AmazonHelp I completed the form and asked for a call Ben

[Mrs_Fapps! @fappy150]

@AmazonHelp Shannon asked for a call got generic email not the response I asked for

[Mrs_Fapps! @fappy150]

@AmazonHelp your customer service team are certainly not very helpful order was due last Sunday not arrived I have been continuously lied to saying it will arrive next day now can only get replacement at end of jan some Christmas present that will be!

[Mrs_Fapps! @fappy150]

@TUIUK still waiting for a genuine response to my complaint rather than the insincere agent that recently rang me !

[Mrs_Fapps! @fappy150]

@TUIUK I asked after travel team how I escalate but received no response!

[Mrs_Fapps! @fappy150]

@TUIUK please tell me how many supposed 4 star hotels are this filthy and when I complain I get no help from your rep and you try to fob me off -I ask how I escalate this and fobbed off again!

[Mrs_Fapps! @fappy150]

@TUIUK @BahiaPrincipe this is what you class as 5 star and TUI class as 4 star I don’t think either of you can count as I don’t think any more than a 2 star! 😡

[Mrs_Fapps! @fappy150]

@TUIUK Danni I have raised a complaint it is your travel team that are fobbing me off - I have more photos if you need them!