Farhad Mian

[Farhad Mian @farhadmian]

@SWISSGEAR I’ll be satisfied when the refund is actually completed

[Farhad Mian @farhadmian]

Anyone working at @SWISSGEAR? Have been waiting for refund of a return order for more than a month. Of course no phone number to call, just a chatbot that never responds. Is this how you treat customers? Never buying from you again. Shameful.

[Farhad Mian @farhadmian]

@SWISSGEAR Thank you. Why does it take for a disgruntled customer to post in social media before you take action? That’s not how customer service should be run

[Farhad Mian @farhadmian]

@_Mansoor_Ali Sir ji, that’s just the front month contract, there simply isn’t any available storage for any delivery for the front month contracts due to lack of immediate demand. Look at the forward month futures.

[Farhad Mian @farhadmian]

@VerizonSupport I guess you have run out of your list of check list ideas as well...

[Farhad Mian @farhadmian]

@verizonfios @VerizonSupport the lack of reliable service of a so-called premium product continues. Have been without service all day and all i have heard so far is the usual check-list nonsense from the desk.

[Farhad Mian @farhadmian]

@VerizonSupport wow really. Do you know how many times i have tried that?

[Farhad Mian @farhadmian]

@VerizonSupport Can not find the button on my ont

[Farhad Mian @farhadmian]

@VerizonSupport Yes, it’s in the basement

[Farhad Mian @farhadmian]

@VerizonSupport blinking green or red

[Farhad Mian @farhadmian]

@VerizonSupport Yes

[Farhad Mian @farhadmian]

@VerizonSupport Yes.

[Farhad Mian @farhadmian]

@VerizonSupport Confirmed

[Farhad Mian @farhadmian]

@Brinks_Home Sorry, that’s the standard drone response i got from the customer service person as well. “We do our best, please reschedule” i wasted half a day waiting for tech, without so much as a text message or a phone call. If this is your best, then you deserve to lose me as a customer

[Farhad Mian @farhadmian]

@Brinks_Home ever since you took over guardme, the quality of service has gone downhill. Not only are you not good at keeping your service appointments, your team apparently doesn’t seem to care about retaining loyal customers either. 👎🏽

[Farhad Mian @farhadmian]

@NYSTaxDept it's been 6 weeks since my efile was accepted, why is the refund taking so long? The website says it rcvd my return weeks ago???

[Farhad Mian @farhadmian]

Any senior exec from DS Services or Cott, who has the competence or the courage to look into how your customers are treated? I think NOT.

[Farhad Mian @farhadmian]

Tired of dealing with totally incompetent and negligent DS Services. Trying to resolve an issue for 3 months. Terrible customer service.