Eric Fash

Gregarious | Invested | Adventurer Building inclusive communities 1 step at a time. Often in a hammock. Marketer | Designer | Social Entrepreneur

[Eric Fash @FashEric]

Still no check in at @SouthwestAir in #Cleveland. Flight to depart in 90min. Waiting since 3hr prior to flight. ALL self tag kiosks "temporarily unavailable". NO EMPLOYEES around. Line of people getting anxious.

[Eric Fash @FashEric]

Si el vuelo es retrasado... Porque no lo acutulizas? A las 12:27pm aún dice que salga a las 12:30pm #AIFA

[Eric Fash @FashEric]

Over 24hr and still haven't resolved the issue. No direct support contact info. #really?

[Eric Fash @FashEric]

@RevolutApp Done

[Eric Fash @FashEric]

While @jetblue & @americanair removed change/cancellation fees, @SpiritAirlines refuses to extend travel voucher that would expire during pandemic...then prompts their survey?? Bad #customerexperience #reality #dontflyspirit

[Eric Fash @FashEric]

@dominosmx Más que hora y media después, hemos recibido un pizza frío. El nivel de servicio era 1 de 10. Nos han colgado varios veces. Es el servicio de @dominos??

[Eric Fash @FashEric]

@dominosmx aún no hemos recibido nuestro pizza. 45min. Nadie nos contestan por 20min. Que pasó?? Tenemos datos y todo

[Eric Fash @FashEric]

@Uber_Support severely overcharged for a ride. No option available to review fare properly. Upset and trying to get #support
@Uber_MEX

[Eric Fash @FashEric]

@SpiritAirlines flight delayed by over 2hr. Any compensation for the passengers? #flightdelays #delay

[Eric Fash @FashEric]

@Uber_Support drivers should not be allowed to stop for gas after they've already accepted a fare #uber #enforcement
Never had this happen with @lyft

[Eric Fash @FashEric]

@Uber_Support need help with a trip. Please contact directly

[Eric Fash @FashEric]

@ML_Ayuda necesito ayuda con un devolución. El app no ayuda. Contactame por favor directo.

[Eric Fash @FashEric]

@Mercadolibre issues with return process. Please contact directly. #nothappy

[Eric Fash @FashEric]

@AmericanAir why do you tell us to arrive 3hr early for an int'l flight... Yet have no one ready to attend to customers? @united has been helping their customers for 15min. #customerservice

[Eric Fash @FashEric]

@ceciriveraart The colors @cecireviraart

[Eric Fash @FashEric]

@ceciriveraart Woww

[Eric Fash @FashEric]

Trying to get support from @capterra - not responsive to emails.

[Eric Fash @FashEric]

@dominos @Dominos_AU @dominos, if the pizza were ordered in Australia, I would have contacted them...

[Eric Fash @FashEric]

@dominos this is a large pizza??
#disappointed

[Eric Fash @FashEric]

The level of customer support for @Uber_MEX and @Uber have declined steadily over the last years to the point where reps don't read messages and just give a copy / paste response. @lyft and @cabify have better customer service