Drunken Monk

[Drunken Monk @fattallcurly]

@scapiasupport

Satisfied requirements for multiple badges that were never awarded. Why do you offer a rigged game?

Customer call support is non-existent.

[Drunken Monk @fattallcurly]

@RailwaySeva @amofficialCRIS @RailwaySeva @amofficialCRIS

Any thought to resolve this issue? A TQWL ticket from 80 days ago has not been refunded yet.

[Drunken Monk @fattallcurly]

@RailOneIndia @RailwaySeva

RailOne has pathetic support. I have raised 10 tickets till date to ask why my bookings or transactions are unavailable on the app.
One of my tickets was in TQWL 95, 96 and I have not received refund till date.

How can you not have a call help desk?

[Drunken Monk @fattallcurly]

@RailwaySeva @amofficialCRIS @amofficialCRIS can anybody help? Do you work on weekends?

[Drunken Monk @fattallcurly]

@airtelindia The only reply on DM is you ask for more time.

My pack has expired, no help was offered and your IVR never lets me talk to a human being.

And to top it off, my original service request has been closed because "Wrong recharge"

I want to talk to a person from Airtel about this

[Drunken Monk @fattallcurly]

@Airtel_Presence @Airtel_Presence

Recharged with the 1098 IR pack for Singapore.

Received no signal upon landing. Absolute horror show of a resolution workflow

Customer support has confirmed that the SIM is faulty. Can your social media handle help?

[Drunken Monk @fattallcurly]

@Airtel_Presence Returning to India, thankfully I won't have to talk with bots there when the network fails there.

Thanks for making me run around in circles with no semblance of an effort to provide a resolution or refund.

[Drunken Monk @fattallcurly]

@Airtel_Presence @airtelindia 10 agents (presumably bots with Indian first name + surname) have tried to help me and failed

[Drunken Monk @fattallcurly]

@Airtel_Presence @airtelindia Just to chronicle responses, I've received
4 DMs from Airtel where they have asked for more time
3 requests for screenshots which were shared earlier (if they had a working CRM, the support agent should have had it already)

[Drunken Monk @fattallcurly]

@Airtel_Presence Typical boilerplate reply, same as chat support. DMing in the hope that something happens.

[Drunken Monk @fattallcurly]

@airtelindia

[Drunken Monk @fattallcurly]

Absolute horror show of a resolution and workflow for IR packs.

Expected resolution is September 4th. The day the IR pack expires and 2 days after my trip ends.

[Drunken Monk @fattallcurly]

@IndiGo6E What's the point of printing Zones in boarding passes if your gate crew does not follow any Zone-wise boarding?

[Drunken Monk @fattallcurly]

@RailMadad Appreciation Post

Tested the service out for a malfunctioning door on VB 20664.

Service was real quick, prompt and courteous. Resolved in 15 minutes.

Hoping @RailMinIndia is able to offer such services on non-premium trains as well.

[Drunken Monk @fattallcurly]

@IndiGo6E GTHTHC and JVBFTM.

Would appreciate if there was a functional Customer Care to call up.

[Drunken Monk @fattallcurly]

@IndiGo6E

Reschedule a flight by 7 hours. Check.
No intimation on mail or message. Check.
Non-functional customer service. Check.

Truly global, truly 6E.
Your monopoly is getting out of hand

@DGCAIndia

[Drunken Monk @fattallcurly]

@epfochennaizo Has been two weeks, will anyone reply to the mail Sir/madam?

[Drunken Monk @fattallcurly]

@epfochennaizo

Went to Nidhi Aapke Nikat in West Mambalam at 5PM. All officers packed up and left.

Saw atleast 3 others coming at 5 and leaving since no one was available.

Here's to hoping you will advertise the correct duration if there is a subsequent session.