@TT2Limited You’ve asked me to send you a DM, I have an hour ago and you’re not responding but instead you’re still tweeting? Who is Tyne Tunnels ombudsman??
@TT2Limited everybody who has rejected my appeal, responded to my complaint and have spoke to on the phone have confirmed they can see it was a genuine mistake but if they can see that, why can’t they accept my appeal?
@TT2Limited amazing how you’re unable to send a letter requesting payment as it ‘just not something we can do’ but you can send a letter for penalties??
@TT2Limited your customer service is shocking. I keep being told ‘the appeal was rejected because you didn’t pay on time’ while saying they can see we paid on time IN THE SAME PHONE CALL?
@TT2Limited I find it unbelievable that I can top up my tt2 app BEFORE my journey, to then get a utcn, 3 rejected appeals, and then the toll charge is added onto the penalty??? When the money is sat on my app???
@TT2Limited I received a UTCN even when my account had the correct toll amount on before I even entered the tunnel, I have appealed these charges 3 times and not a single one of your appeal workers seem to have common sense.
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@VIPNation hi we’re flying to Dublin for Harry styles tonight but the emails regarding registration don’t say what happens after? Do we go to the stadium and register then wait or do we register, leave and come back later?
@stylessangell Hiii are we allowed to register and collect merch and then leave or do you have to stay once you’ve registered?? I can’t find an answer anywhere and I’m literally about to get on a plane from Newcastle 😭😭xx
@LiveNation hi we’re flying to Dublin for Harry styles tonight but the emails regarding registration don’t say what happens after? Do we go to the stadium and register then wait or do we register, leave and come back later?
@TMIrelandHelp No but it’s just for registration. To register for the early entry? The registration starts from 11am so are we just waiting in the stadium from 11am - 9pm for when harry comes on or do we register and then come back for early entry opening?