Fay Ryan

[Fay Ryan @fayryan403]

@HMRCcustomers Thanks so much, how do we contact the department directly if we need to?

[Fay Ryan @fayryan403]

@HMRCcustomers hey, i’ve been told my tax return has been refunded but i’ve not got anything in my account? How do we know if it gets sent by cheque or directly into our account? thanks!

[Fay Ryan @fayryan403]

@HMRCcustomers I added my account number and sort code but that’s it - no long card number. Thanks!

[Fay Ryan @fayryan403]

@HMRCcustomers Oh ok thank you! It says “HMRC paid you a refund on 4 February 2026” So does that mean that’s when the cheque was posted?

[Fay Ryan @fayryan403]

@HMRCcustomers Hey, I got a message on my account in the app. I can log in and it says I was paid my refund today, but it’s not in my account? I’m wondering will it be sent by cheque? As I thought it went directly into my bank. Thanks!

[Fay Ryan @fayryan403]

@HMRCcustomers Hey! thanks! I think PAYE - as I got a message about it I didn’t fill anything out. It says I paid too much income tax.

[Fay Ryan @fayryan403]

@virginmedia Thanks. I'll go read a book.

[Fay Ryan @fayryan403]

@virginmedia our internet is down in North London and it says it’s going to be fixed on 27th March????? surely not!! Help!!

[Fay Ryan @fayryan403]

@virginmedia But it will take 7 days????? What are we supposed to do in the meantime???

[Fay Ryan @fayryan403]

@glideatbps Hey , is the ice skating still on today in this wind? Got tickets for 12. Thanks!

[Fay Ryan @fayryan403]

@virginmedia Hey, the internet is down in our area of North London. Online it says it will be fixed on Monday at 9am…. that’s ages?! Can you help..? Thanks!

[Fay Ryan @fayryan403]

@EE Can I DM my number and account details so someone can at least look and tell me if I should switch sim/ what to do?

[Fay Ryan @fayryan403]

@EE Hey. I was just speaking with someone as i’ve been trying to switch my account to a personal one for months. The line went dead and now I have no phone signal? Have they cancelled my phone number? Please help I am desperate. I cannot make it receive any phone calls.

[Fay Ryan @fayryan403]

@EE I can’t use the app because this is happening… i’m at a complete loss and can’t get help from anyone. Been trying to switch numbers since August and every time I call people hang up on me…

[Fay Ryan @fayryan403]

@EE I don’t know what she was doing. She said she would help me with my phone contract. Then the phone lost signal and now I have no signal i’ve restarted loads of times. I’ve got no access to another phone right now. Could you please look into what she did???

[Fay Ryan @fayryan403]

@jasebyjason We’ve suffered for years with that card reader 😭

[Fay Ryan @fayryan403]

@HMRCcustomers Oh great thanks!

[Fay Ryan @fayryan403]

@MelissaMWear OooOoo!!! sorry for late reply! I will ask on the kids curly front 😍😍

[Fay Ryan @fayryan403]

@SLC_Repayment Thank you! I’ll do this :)

[Fay Ryan @fayryan403]

@SLC_Repayment Hey. I’m trying to update my employment details I’m not allowed to reset my password as i’ve had a temporary one. I’ve also tried calling but your phone line is down. Can anyone help? Thank you :)