@BandQ thank you for failing to deliver my items and failing to refund me. Paid £6 for it to be delivered yesterday. I was told to phone back today. Now I’m being told to phone back on Monday.
@Reellie70@IcelandFoods There charging a picking and packing fee regardless is what they told me in DM. @IcelandFoods you’re charging a picking and packing fee but my shopping wasn’t packed in bags so what is the fee for ?
@withplum how is this good customer service ??? I’m supposed to look for bank account information that’s been closed for the last 3 years. I’m asking if there is any other way to reset the passcode. Such poor service
@withplum hi im trying to log into my account I no longer use the bank account I originally registered with and have no access to it and I dont know the last 4 digits. How am I meant to reset my passcode as your customer service team are less than helpful.
@KFC_UKI_Help hi placed an order last night for pick up by mistake. I wanted delivery the order is still showing as live will it be cancelled? I tried to phone the store..