@mattdpearce Also worth noting when China did the same it was “cost to people’s livelihoods and personal liberties” (NYT’s exact world). Anywhere else it’s a noble “sacrifice”.
@Uber_Support This is ridiculous. After asking me a bunch of personal information, @Uber told me I should just continue the in app support, which I said in the tweet stopped going anywhere. What Uber lacks is authentic empathy for its customers.
@AmericanAir I followed you so please DM me if you have information. Again we are left alone in the airport with no accommodation and clear information provided. Honestly I expect much more.
@AmericanAir Now we are left in the Porto Alegre airport with no hotel provided and no clear guidelines. The crew members went to a hotel leaving us wait in the airport for another 10 hours with no clear next steps. Everyone is confused and worried!
@AmericanAir The organization is so chaotic and honestly irresponsible. Heard many bad things about AA before but didn't expect to be this bad. To be fair i don't blame the crew members, but I feel they should at least give us clear guidelines. Instead we were left in a foreign airport alone.
@AmericanAir Our flight AA953 was already delayed by 11 hours and we had to spend the night in the airport with no accommodation offered. Now it’s delayed again by another two hours because of re-catering?!! Shouldn’t this be part of the basic rescheduling operations?