Michael Fenner

[Michael Fenner @fenner_michael]

Shocking customer service have spent more than 2 hours in an eternal loop with your Chatbot trying to reach a human to simply have a ticket refunded. Zero customer service. Would appreciate an urgent response from a human
@ODEONCinemas

[Michael Fenner @fenner_michael]

@YoungSamurai Here is my son Evan as a Samurai from your book series for World Book Day. They are fantastic books. He has devoured them voraciously, and has gone back to re-read them multiple times!

[Michael Fenner @fenner_michael]

@Edxmas same issue....

[Ruth @RuthRhorne]

@Edxmas I am trying to book tickets for ice skating tonight…is the system down? Or is there another way to book in advance?

[Michael Fenner @fenner_michael]

@brittmce Trying to reach you, could you DM me please?

[Michael Fenner @fenner_michael]

@bestwestern Have thoroughly enjoyed staying at your hotels whilst on holiday in the USA. However......all the disposable plates, bowls, cups and cutlery at breakfast is horribly wasteful. Can't you switch to regular reusable crockery and cutlery for the sake of the environment?

[Michael Fenner @fenner_michael]

Or even how I can add a second card for my wife. Thanks.

[Michael Fenner @fenner_michael]

@BayAreaClipper Hi, I can't see how to create Clipper cards for my wife or my kids in my Google wallet? Can you help? Thanks.

[Michael Fenner @fenner_michael]

@BayAreaClipper Hi, I can't see how to create Clipper cards for my wife or my kids in my Google wallet? Can you help? Thanks.

[Michael Fenner @fenner_michael]

@LothianBB Awful customer service. Any repair issues after works in your area just let us know and we'll get right on it you say... Contacted you a month ago regstds the mess you have made of my drive and, having chased 5 times since, still not even an acknowledgement / reply...

[Michael Fenner @fenner_michael]

@tapairportugal Still no resolution to my compensation after over 3 months of waiting. I need this paid now. TERRIBLE 'CUSTOMER SERVICE'.....

[Michael Fenner @fenner_michael]

@tapairportugal DO NOT BOOK WITH THIS AIRLINE I wa told BY YOUR OWN STAFF that my compensation would be paid by the end of January as you have 3 months to settle such claims. WHY HAS THIS NOT BEEN PAID? Still no reply....

[Michael Fenner @fenner_michael]

@tapairportugal I was also told BY YOUR OWN STAFF that my compensation would be paid by the end of January as you have 3 months to settle such claims. WHY HAS THIS NOT BEEN PAID? DO NOT BOOK WITH THIS AIRLINE

[Michael Fenner @fenner_michael]

@tapairportugal Should I take up my case here?! https://t.co/paCLETPxfu

[Michael Fenner @fenner_michael]

@tapairportugal Should I take up my case here?! https://t.co/paCLETPxfu

[Michael Fenner @fenner_michael]

@tapairportugal I was also told BY YOUR OWN STAFF that my compensation would be paid by the end of January as you have 3 months to settle such claims. WHY HAS THIS NOT BEEN PAID? DO NOT BOOK WITH THIS AIRLINE

[Michael Fenner @fenner_michael]

@tapairportugal Your continual copy-paste, non-specific, responses are NOT GOOD ENOUGH. It has been 3 months now. My 1600 EUROS COMPENSATION should have been paid long ago. DO NOT BOOK WITH THIS AIRLINE

[Michael Fenner @fenner_michael]

@tapairportugal DO NOT BOOK WITH THIS AIRLINE. They have withheld 1600 Euros compensation they are due to me after a flight delay for nearly 3 months now. Still no resolution.

[Michael Fenner @fenner_michael]

@rebeccabanovic @tapairportugal Many thanks Rebecca

[Michael Fenner @fenner_michael]

@tapairportugal Nearly 3 months now. When will I be paid my compensation?

[Michael Fenner @fenner_michael]

@tapairportugal DO NOT BOOK WITH THIS AIRLINE. They have withheld 1600 Euros compensation they are due to me after a flight depay for nearly 3 months now.

[Michael Fenner @fenner_michael]

@tapairportugal Your copy and paste responses about your inability to give me an update are NOT GOOD ENOUGH. I need a meaningful update on when MY COMPENSATION will be paid.