Joe Fernley - @[email protected]

Opinions on rugby, cycling, running, IT geekdom and other stuff. Views all my own etc. Trying to be elsewhere - come to Mastodon: @[email protected]

[Joe Fernley - @[email protected] @fernleyj]

Worst customer service record goes to @EE - on with an exec, doesn’t want to discuss the four screw ups so far, only the fact they cannot send a sim to anything but my address. No ownership, no customer service … 5/4

[Joe Fernley - @[email protected] @fernleyj]

Worst customer service record goes to @EE - Now on again, I need another SIM but told it has to be posted. So 5/12 earliest to me, then 7/12 post to my son. If that works it’s nearly two weeks… family accounts don’t work and EE doesn’t work… 4/4

[Joe Fernley - @[email protected] @fernleyj]

Worst customer service record goes to @EE - aparently the QR code failed cos of the sim we left in the shop had been incorrectly activated. Finally 1/12 I get a new sim sent to him via courier (ie not to me). Arrived 2/12 but doesn’t activate. Wait 24 hours but still bust… 3/n

[Joe Fernley - @[email protected] @fernleyj]

Worst customer service record goes to @EE - … 27/9 EE disabled (apparently activating the first sim). Lots of to and fro with no progress. EE send a QR code sim which arrives 30/9 so try to activate remotely, fails of course … 2/n

[Joe Fernley - @[email protected] @fernleyj]

Worst customer service record goes to @EE - Son lost sim on 22/9 at Uni, family account but replacement comes to me and he cannot go in store. That sim arrives 24/9. He comes home 25/9 but it is a dud. Store gives new sim which works for three days and then dies … 1/n

[Joe Fernley - @[email protected] @fernleyj]

Getting terrible service from @EasilyDomains sent help email seven days ago, chased two days ago. Nothing.

[Joe Fernley - @[email protected] @fernleyj]

I might have found a good (nice and hoppy) AF beer from UNLTD. https://t.co/JAPY9IunoV

[Joe Fernley - @[email protected] @fernleyj]

Hey everyone, you should stop supporting Elon and come over to Mastodon. Find me there @[email protected]

[Joe Fernley - @[email protected] @fernleyj]

@CanadaLifeUKadv do you actually answer the phone? My 80 year old mother has spent hours calling to try and cash in her bond. No reply. Email ignored too.

[Joe Fernley - @[email protected] @fernleyj]

Important, Not Important: https://t.co/fv1HCBvFDs

[Joe Fernley - @[email protected] @fernleyj]

Help moving to Mastodon by putting your ID in your twitter bio. Mine is @[email protected]

[Joe Fernley - @[email protected] @fernleyj]

You guys really should move to Mastodon and try and get away from this nasty place. Ivory by @tapbots is the simply best Mastodon client.

[Joe Fernley - @[email protected] @fernleyj]

So I've been lurking on Twitter still, but probably no more - today Elon disabled third party clients with no notice and tweetbot by 🐘[email protected] is broken :-( roll on tapbots ivory.

[Joe Fernley - @[email protected] @fernleyj]

Looking forward to this mini vertical from @ChateauBauduc - Les Trois Hectares red. Been saving both for a while and the 2010 was exceptional at last taste.

[Joe Fernley - @[email protected] @fernleyj]

It’s the same with IT. This should be compulsory reading for everyone. Parents, maths teachers, employers etc.

[Hannah Fry @FryRsquared]

A little piece I wrote for today’s i newspaper about why - I think - you don’t see more girls doing maths.

In short: it’s death by a thousand cuts.

https://t.co/z0UwXvKkOD

[Hannah Fry @FryRsquared]

A little piece I wrote for today’s i newspaper about why - I think - you don’t see more girls doing maths.

In short: it’s death by a thousand cuts.

https://t.co/z0UwXvKkOD

[Joe Fernley - @[email protected] @fernleyj]

@elonmusk Isn’t @elonmusk’s real life just a parody of Tony Stark / Ironman with even less EQ?

[Joe Fernley - @[email protected] @fernleyj]

@chhcalling @RishiSunak About time Chris - that’s a start. Probably too much to ask you for a General Election (it would clearly demonstrate country before party) but how about admitting that Brexit is a mess, and perhaps start negotiating to join the single market?

[Joe Fernley - @[email protected] @fernleyj]

@bt_uk Done

[Joe Fernley - @[email protected] @fernleyj]

Oh how I love my @bt_uk internet supported by the wonderful @OpenreachHelp @WeAreOpenreach - two months of instability, third time on chat w BT this week. Still seeing this - drop outs, ping times > 1s

[Joe Fernley - @[email protected] @fernleyj]

@bt_uk No. Problem is either first or second network hop so I’m the exchange. Engineer today closed the fault apparently without a fix. The image I attached to the first tweet demonstrates the issue clearly