REALLY ANNOYED @ubereats_uk ! Received cold food because a cyclist delivered my food from miles away and it took him ages! Uber Eats refusing a refund and even refusing for me to discuss with a manager. Told me to leave as a review for the restaurant! NOT THEIR FAULT!!!!
@ubereats_uk REALLY ANNOYED! Received cold food because a cyclist delivered my food from miles away and it took him ages! Uber Eats refusing a refund and even refusing for me to discuss with a manager. Told me to leave as a review for the restaurant! NOT THEIR FAULT!!!!
Finally after many many weeks of trying I have received my cash refund from @Groupon_UK! For those who have had their money held ransom by @Groupon_UK persevere. Do not accept anything other than your money back. Now going to delete my account! #boycottgroupon
So update on the @Groupon_UK farce. Been told by ‘customer services’ that my request for a refund has been escalated. Told it would take up to 30 days but most likely will take between 4-10 days. We are now on day 14 and still nothing...
@winkle82 @Groupon_UK@Mattallwright@BBCWatchdog@MartinSLewis There are no genuine issues. If there were they would say and respond honestly to the multitude of angry customer on Twitter. They are selling knowing they can’t fulfil orders and then keeping money. Disgraceful. Spread the word #boycottgroupon
@MissKMonroe@Groupon_UK@Groupon_UK have essentially resorted to practices contravening a number of consumer right legislation. They won’t offer a cash refund. They know they can’t fulfil the orders. Disgraceful. Spread the word #boycottgroupon
@Groupon_UK latest joke! Just had an email from ‘customer service’ offering me credit again. I said I want a refund. They said they would escalate it. Clearly they had no idea I had been told that before so clearly it was a lie when I was told previously my request was escalated!
@Groupon_UK I just want my money back. That is it. That should not take 30 days on top of the weeks I have already been waiting. Give me my money back now
@Groupon_UK Wow can’t believe a human being has typed me a message instead of the standard ‘apologies for the inconvenience’ nonsense we all normally get recommending we email the completely pointless ‘customer service’. Provide me with evidence my request for a refund has been escalated.
If you think a business is behaving unfairly during Coronavirus, for example not providing a refund when a service has not been delivered / has been cancelled. You can report them to the Competitions and Markets Authority here.. https://t.co/YwfJQskj04
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@Groupon_UK ok I am actually sick of this now. Been cut off live chat again! Now been told my request of a refund has been passed to the resolutions team and I have to wait 30 days for a response. I asked for evidence the request has been passed on, was told I couldn’t
@Groupon_UK I HAVE MANY TIMES! I want a human being to call me on the phone so my refund can be processed immediately. I do not want credit and I don’t want to wait another 30 days. It’s not hard - just give me my money back #boycottgrouponuk