Fiona Henderson

[Fiona Henderson @fi_henderson]

@Hoseasons @wightlinkferry Our return IOW booking has been moved to Yarmouth on 28/06. Notified via email, terrible customer service, no phone call. I'm 37 weeks pregnant so we need to get back to Portsmouth not Lymington!! Please can someone contact me, sick of sitting on hold.

[Fiona Henderson @fi_henderson]

@BBCWatchdog #cantcomplain @cottagescom

[Fiona Henderson @fi_henderson]

@BBCWatchdog please investigate @cottagescom and treatment of people who have given them large sums of money for #fraudulentholidays. All day on hold to phone number on website. House I booked was removed by owner in May so unavailable yet they took full balance last week!!

[Fiona Henderson @fi_henderson]

@paul89975853 @cottagescom Is it Devonshire House in the Peak District by any chance?! Exact same issue, full money taken for a property not available, told by the owner 2 weeks before! @ST_TravelMag @MartinSLewis @SimonCalder an investigation into https://t.co/TPObN5PSkT practices and service is needed?

[Fiona Henderson @fi_henderson]

@cottagescom please send me the best/most direct phone number to deal with the booking I have made for a property you knew was not available to rent. I have 2 weeks to find an alternative for my mum's 70th birthday for 10 of us! I'd like my money back asap.

[Fiona Henderson @fi_henderson]

Same as me shocking customer service. The house is not for rent but we've paid the full amount with 2 weeks to go!!

[paul @paul89975853]

@cottagescom I have a cottage booked for this Saturday ( 3 days time). out of courtesy i emailed the owner to let them know when i'll be arriving. I WAS DISGUSTED TO BE TOLD THAT I AM NOT BOOKED AND THAT THE FACT THAT I HAVE PAID £1048 FOR A WEEK AND THAT I GOT AN EMAIL FROM

[Fiona Henderson @fi_henderson]

@cottagescom I have just been emailed by the owner of the cottage we have booked for my mum's 70th being told it is not available and that you are ignoring her advising this! I have paid the full balance to you but this is the first I've heard of it!!! Please contact me urgently

[Keir Starmer @Keir_Starmer]

What the nation was looking for this evening was clarity and consensus.

The truth is, the Prime Minister’s statement raises more questions than it answers.

Those questions need answering if the public is going to have confidence in what happens next.

[Fiona Henderson @fi_henderson]

#COVIDIOTS #BorisHasFailed

[Fiona Henderson @fi_henderson]

@LatitudeFest We have just had another payment by @TicketmasterUK taken for the payment plan. Surely the festival is not going ahead? Given Glastonbury and Edinburgh Festivals are cancelled!!! Do you have an update?

[Fiona Henderson @fi_henderson]

@seetickets Just received empty envelope from u for Glasto car park pass! Not sealed, sent empty or stolen! Can u help?

[Fiona Henderson @fi_henderson]

@seetickets The glastonbury deets u sent me when I checked registration & on 16.09 email not recognised when I got through! Can u help?

[Fiona Henderson @fi_henderson]

@TCoffeeCounter #CoffeeTreat but only 2 sweets!!

[Fiona Henderson @fi_henderson]

Tweeting for sweets! #coffeetreat @TCoffeeCounter

[Fiona Henderson @fi_henderson]

#CIMSussex Moving to omni channel can be a challenge, understand how designer paint brand @FarrowandBall handled it https://t.co/18HQxL8XvV

[Fiona Henderson @fi_henderson]

Email marketing - spam, sham or powerful marketing tool? Find out at this #cimsussex event with @EnvocaUK https://t.co/9bzZpumpQZ

[Fiona Henderson @fi_henderson]

@TripAdvisor Please provide a UK customer service no, been charged for holiday rental that is already booked & want money back! #stealing

[Fiona Henderson @fi_henderson]

@SouthernRailUK Appreciate your managers help and the refund I received today. In the end a positive outcome, thank you.

[Fiona Henderson @fi_henderson]

@SouthernRailUK 01444 247020