paul

[paul @paul89975853]

Had the sense to contact the owner directly , otherwise could have been in Wales tomorrow without a place to stay

[paul @paul89975853]

Got an email from https://t.co/Eib4Z0dXCK saying they’ve been trying to phone me ( NOT ONE MISSED CALL OR VM ?? ) replied to the email asking them to call me . The call just took place .This was my courtesy call to tell me that my holiday tomorrow is cancelled. Refund on the way!

[paul @paul89975853]

This call was part of the normal contact strategy and not any response to my online enquiries or DM on twitter . The owner of the property told them a month ago that they double booked , so I can’t accept that at 15hrs before I’m done to set off is acceptable. So glad I actually

[paul @paul89975853]

@fi_henderson @cottagescom @ST_TravelMag @MartinSLewis @SimonCalder Got an email from https://t.co/Eib4Z0dXCK saying they’ve been trying to phone me ( NOT ONE MISSED CALL OR VM ?? ) replied to the email asking them to call me . The call just took place .This was my courtesy call to tell me that my holiday tomorrow is cancelled. Refund on the way!

[paul @paul89975853]

@cottagescom I have a cottage booked for this Saturday ( 3 days time). out of courtesy i emailed the owner to let them know when i'll be arriving. I WAS DISGUSTED TO BE TOLD THAT I AM NOT BOOKED AND THAT THE FACT THAT I HAVE PAID £1048 FOR A WEEK AND THAT I GOT AN EMAIL FROM

[paul @paul89975853]

@fi_henderson @cottagescom @ST_TravelMag @MartinSLewis @SimonCalder Hi , please excuse my twitter etiquette. i only joined twitter so that i could try and reach https://t.co/Eib4Z0dXCK . our trip is to the Cheese House Gileston Mannor , Wales. our account still shows that we are booked for tomorrow !!!! no response from https://t.co/Uttubfol66,

[paul @paul89975853]

@OliviaMFreeman @cottagescom Got an email from https://t.co/Eib4Z0dXCK saying they’ve been trying to phone me ( NOT ONE MISSED CALL OR VM ?? ) replied to the email asking them to call me . The call just took place .This was my courtesy call to tell me that my holiday tomorrow is cancelled. Refund on the way!

[paul @paul89975853]

@OliviaMFreeman @cottagescom Hi , sorry for the delay in response . i'm new to twitter , only joined to try and use it to get info and my refund of £1048. No responses from https://t.co/Uttubfol66 and my account still shows that we are booked for tomorrow & The 'chirpy countdown' reminding me of 1 DAY TO GO

[paul @paul89975853]

SHOULD HAVE PHONED ME !!!!! I'M CURRENTLY ON HOLD FOR 32 MINUTES. NO OPTIONS TO EMAIL. I JUST NEED A REFUND ........ COVID IS NO EXCUSE AT THIS ATGE IN THE GAME , COVID DIDN'T STOP YOU TAKING MY MONEY LAST MONTH. PHONE ME , MY REF 20428248

[paul @paul89975853]

https://t.co/J0UcZFWIJn IS WORTHLESS. I WAS ON HOLD ON THE PHONE YESTERDAY AND THEN WHEN IT GOT TO 5PM I WAS CUT OFF. THE OWNER TRIED TO HELP AND GOT THROUGH ON A 'SPECIAL' NUMBER THAT I'M NOT ALLOWED. https://t.co/J0UcZFWIJn TOLD THEM I'M UNDER THE RELOCATIONS TEAM AND THEY

[paul @paul89975853]

Disgraceful announcement on Twitter today when the last update on their website is 7th July.

[paul @paul89975853]

@TravelRepublic we are due to go on holiday on 4th Aug .we replied to their request on 6th July to say we want to change to 2021. today’s announcement is false , they DID take our final balance on 21st July .... they now have £6500 of our hard earned money.

[paul @paul89975853]

@TravelRepublic