@qiu_haha Hi Qui, all services are online at the moment. If you are still having issues, please send your info to [email protected] so we can assist you!
@BRUN0_0RTEGA Hi Bruno, this should be resolved now. We are working with building management to prevent future occurrences. We apologize for the inconvenience.
@Maggie65983316 Hi Maggie, all services are online right now. If you are still unable to connect, please send an email to [email protected] with your info so we can assist you.
@kawaifairyrealm@twinsen123 @weissenaechte @Jessica52395527@markreist@beanfield Update: Service has been restored. We experienced an outage due to an equipment failure. Service bounced to a backup link with failing optics, so we managed to divert traffic manually to restore service. All services should be restored as of 730 am.
@weissenaechte @Jessica52395527@markreist@beanfield Good morning. We are investigating widespread outage reports in Ontario. We will update once we have more information.
To support our customers staying connected to their loved ones in Ukraine, we are waiving all long distance calling fees made from Canada to Ukraine until further notice. This will happen automatically, and is effective immediately.