Dan Fichter

previously at @trevorproject | previously CTO at @Moat | |

[Dan Fichter @fichtitious]

On the first episode of my new podcast, Hucklemelon, I ask three tech policy experts if we could use YouTube, TikTok, Twitter, and all the other social media platforms with their algorithms turned off and a new marketplace of alternative curators turned on https://t.co/iucbSladOG

[Dan Fichter @fichtitious]

and your view of the leverage points for change in public policy.

[Dan Fichter @fichtitious]

On the first episode of my new podcast, Hucklemelon, I ask three tech policy experts if we could use YouTube, TikTok, Twitter, and all the other social media platforms with their algorithms turned off and a new marketplace of alternative curators turned on https://t.co/iucbSladOG

[Dan Fichter @fichtitious]

on deciding what content we see, when none of the content they host is theirs, in the first place?

Tremendous thanks to @MarcFaddoul, @chandrn_, and @jonathanstray for coming on this episode to talk about your research on these questions, your vision for 'prosocial media',

[David Covington @davidwcovington]

Counselors want more training more honed in on what they may (and have) experienced.
#crisistalk #crisiscare #988lifeline #ThisIsWhatWeDo #engagement #ThereIsHope #crisisjam #opinion
https://t.co/vrY4dxx1aB

[Dan Fichter @fichtitious]

@lmillernpr I briefly had Stephanie’s job on the 988 team before Stephanie came on and did want to add that the mean wait time on successfully connected 988 calls (post-automated greeting) is now only 32 seconds, thanks to Stephanie’s and so many other people’s work!

https://t.co/5criQZHOGP

[NASMHPD @nasmhpd]

OPINION | Crisis Hotline Counselors Want Better Training - https://t.co/vZkHNsicWa

[Dan Fichter @fichtitious]

and to @PdotBrathw8 for your 2016 account of your first shift as a volunteer counselor.

[Dan Fichter @fichtitious]

In the https://t.co/5DrYkpEmTJ study released last month, some crisis hotline counselors revealed that they are expected to stay on the phone with people who call to sexually harass them... 🧵

[Stephanie Barrios Hepburn @stephepburn]

In today’s #CrisisTalk opinion column, Dan Fichter (@fichtitious) discusses the results from his 2023 CrisisCrowd study, a national survey of crisis hotline counselors conducted by Fichter and Greta Opzt. https://t.co/JpBBp27mWJ #mentalhealth #988lifeline #SuicidePrevention
🧵

[Dan Fichter @fichtitious]

Many thanks to the crisis counselors who shared your insights through https://t.co/5DrYkpEmTJ, to @stephepburn for your editorial expertise, to @DrEricRaflaYuan for your gracious input on this column, to @emcahan for your reporting on training gaps at hotline centers...

[Dan Fichter @fichtitious]

@ABC @emcahan More on the study released last week, the first of its kind focusing on crisis hotline counselors’ experiences and brilliant ideas for improving the system, here: https://t.co/cv9YKyIGqj

[Dan Fichter @fichtitious]

Schools of social work could help bridge some gaps in the 988 system that counselors illustrated through the https://t.co/rIfTv3emge survey… 🧵

[Dan Fichter @fichtitious]

@ABC This is excellent new reporting by @emcahan that underscores several themes raised in the https://t.co/rIfTv3emge crisis counselor survey released last week

[Dan Fichter @fichtitious]

@ABC @emcahan “‘Those [were] intro courses, like me reading something online,’ she said. ‘I found myself undertrained.’”

[Dan Fichter @fichtitious]

@ABC @emcahan “Rodriguez had no behavioral health experience before joining the line and said she only received two weeks of training, mostly via 45-minute online modules, before starting at the hotline.”

[Dan Fichter @fichtitious]

@ABC @emcahan “Data obtained by ABC News found that, in some states such as Oklahoma and Colorado, more than one-third of employees left within months of taking their first call.”

[Dan Fichter @fichtitious]

@ABC This is excellent new reporting by @emcahan that underscores several themes raised in the https://t.co/rIfTv3emge crisis counselor survey released last week