@Dennemeyer#Dennemeyer@Ipkat why the total silence before users about the cyber hack of your 'secure' annuities / renewals portal? Nothing but plain vanilla platitudes in your 'update' email....over a week now, and no firm news of when it'll be back up #poorservice
@Dennemeyer#Dennemeyer@Ipkat Dear Dennemeyer, it's around a week since the cyber attack rendering your renewals/annuities portal first inaccessible, now just non-functioning. Why so long? Why send a 'holding' email not mentioning cyber attack specifically? #Informationvacuum