almost 16, mostly blind, can't hear very well, and more prone to accidents in the house now. she sleeps all day and wakes me up in the middle of the night to do a perimeter check around the yard.
none of that matters.
unconditional love.
@Brendankavo@ann_duffy@cibc I did 7 hours on Monday. Was transferred 6 times. 2 days later and several more attempts and i still have no idea what's happening with the card.
Wanna know what 5 star customer service looks like? I bought a @bodyglove paddleboard last month. Discovered the paddle was defective so emailed customer service. FIVE MINUTES LATER THEY RESPONDED! A new paddle was shipped out and it all took less than 1 hour!! 5star service.
I'm so effin tired of shitty customer service. Especially by billion dollar corporations, I'm looking at you @cibc. Still waiting to hear back from someone, anyone, regarding the issue after been told that someone would be reaching out. I just want to be treated like I matter.
7 hours, 6 agents, and still on hold. I'm broken. Hanging up but I'll be calling again tomorrow and starting all over again. Thanks for nothing @cibc
I've been a customer for over 17 years. Time for a new financial institution.
Been on hold for 4.5hrs w @cibc and spoken to 3 agents for less than 5 min each before transfer back to hold. Trying to find out why my NEW @costcocanada@Mastercard was declined at Costco today. Now going to cancel it. Bad move Costco, u should've stuck with the other guy
6.5 hours. I've now been placed on hold again, this time by a manager who didn't even tell me I was being put back on hold. @cibc 6 agents 1 @costcocanada card. Ugh. I can't handle much more. They are breaking me.
@Shawhelp I am incredibly disappointed with the help I am not receiving. Since switching to Shaw Mobile I have been unable to receive incoming calls for multiple days on 2 occasions. Today I was told I would have to wait 3-5 business days for any type of resolution. This sucks.