@KimLane053 Hi Kim, thank you for getting in touch with us, and sorry for the delayed response. Did the package arrives in the meantime? When not, please submit an order number, so we can check your request. Kind regards
@Chloe_cannotfly Hi Chloe, thank you for getting in touch. Your personalized mushion is made by supplier and will be sent separate with Royal Mail: https://t.co/8ZpJSeXzP2 kind regards, Sven
@jonhboy88 Hi Jon, thank you for coming back. You have received an email from Emails Customer Service today and they have arranged a replacement for you. Did you receive the mail? Kind regards,
@pennyqotu Hi there, thank you for getting back to us and so sorry for the delays in answering. Could you please so nice and give us your order number, so we can finish your request.
@ARBCovers Hi there, thank you for getting in touch. So sorry to inform you that our famous Mystery Box will not be in stock before Christmas. Have a smashing Christmastime with your loved ones. Sven
@jonhboy88 Hi there and thanks for getting in touch. Did you receive a response of your emails in the meantime? When not, please send us your order number or email address. Kind regards, Sven
@soph_iagracee Hello,
did you finish the order ? We cannot make any changes once the order has been paid.
If it is the wrong address the order will come back to us again.
Cheers
Susanne
@3BWitt To speed up this process,
Please send us a photo / video of the defective item with a description of the problem and the order number to [email protected].
We will then find a solution.
@gigicook Hello there,
thanks for getting in touch.
To better help you, I need further information.
Can you please email us with your ordernumber to [email protected]?
Thanks for your patience.