First Acceptance Insurance

👋 We’re First Acceptance Insurance Company, here to provide a better insurance experience one tweet at a time.

[First Acceptance Insurance @firstaccept24]

@Benjy4725 @Benjy4725 can you email us at [email protected] with your policy and contact information? We'll ensure this is escalated to leadership for further review.

[First Acceptance Insurance @firstaccept24]

@SaeemaS50933 @SaeemaS50933 if you haven't already, please email socialmedia@firstacceptance with your claims information and we can make sure this is escalated for review.

[First Acceptance Insurance @firstaccept24]

For 55 years, First Acceptance Insurance has helped spread peace of mind in neighborhoods just like yours. Founded in 1969 in Nashville, Tennessee, we've dedicated ourselves to being insurance providers and trusted partners to our customers. Learn more: https://t.co/D0ys1XpEkC

[First Acceptance Insurance @firstaccept24]

@AmarEminen21456 @TheCleanCarClub @USADrivers @DriveSafeHR Hi Amar, can you give us more information on what you need assistance with today? Feel free to drop a DM and we'll go from there. Thanks!

[First Acceptance Insurance @firstaccept24]

@JaysGodlyy @JaysGodlyy, we apologize for your experience and want to investigate this further. Could you please email us at [email protected] with more details?

[First Acceptance Insurance @firstaccept24]

Ready to file a claim but aren't sure where to start? Email the First Acceptance claims team at [email protected].

If you've already filed a claim, give our team 24-48 hours to be in contact, or reach out to your adjuster for any questions regarding an open claim.

[First Acceptance Insurance @firstaccept24]

Happy New Year from all of us at First Acceptance Insurance! 🌟

Thank you for a wonderful 2024, we're excited for a fun 2025. Our team members are ringing in their new year with their families today and will be available tomorrow, January 2nd to assist you.

[First Acceptance Insurance @firstaccept24]

Happy Holidays from all of us from First Acceptance Insurance! ❄️

Our offices are closed today and tomorrow so our team members can enjoy the holiday with their friends and family. We will reopen Thursday, December 26th at 6am CST.

[First Acceptance Insurance @firstaccept24]

⏰ You can pay your bill 24/7 with First Acceptance Insurance. Whether it's online or by phone, we offer fast and convenient payment options to suit your preferences and schedule. Give us a call at [phone] today!

#FirstAcceptance #EasyPaymentOptions

[First Acceptance Insurance @firstaccept24]

@DammyOludesh @DammyOludesh since you've obtained legal representation our team has contacted your attorneys directly as of yesterday afternoon. For any updates to your claim, please contact your attorneys directly.

[First Acceptance Insurance @firstaccept24]

Questions? Comments? Concerns? We're here to help!

Give our First Acceptance Insurance customer service team a call at [phone] between 6am and 8pm CST Monday through Friday. We're closed on Sunday but would love to assist from 8am to 5pm CST on Saturday. Give us a ring!

[First Acceptance Insurance @firstaccept24]

☎️ Need assistance with your policy or claim this weekend? First Acceptance Insurance is here to help! Call our customer service team on Saturdays from 8am to 5pm CST, and our claims team is available all weekend long from 8am to 5pm CST.

#WeekendSupport #CustomerService

[First Acceptance Insurance @firstaccept24]

Before hitting the road this winter, take a moment to ensure your car is ready for the icy conditions! From checking wipers to replenishing your emergency kit, a little preparation goes a long way.

Learn more about auto insurance from First Acceptance: https://t.co/fyyCOCAGGm

[First Acceptance Insurance @firstaccept24]

@DammyOludesh @DammyOludesh we're truly sorry to hear about your experience. This isn't the level of service we aim for. We've taken the information provided here and escalated it to our claims leadership for next steps. Someone from FAIC will be in touch soon.

[First Acceptance Insurance @firstaccept24]

@SweetxOblivion @SweetxOblivion we apologize for your experience and want to look into this more. Could you please DM or email us at [email protected] with your name and contact info?

[First Acceptance Insurance @firstaccept24]

Be prepared for the unexpected with Nation Safe Drivers' Towbusters plan. You’re covered wherever the journey takes you. From flat tires to jump starts, we’re here to help.

Learn more about how to stay protected on the road this holiday season: https://t.co/imc6hH7KSQ

[First Acceptance Insurance @firstaccept24]

📑 Filing a claim with First Acceptance Insurance is easy! Call us at [phone], submit your photos, and give us 24-48 hours to review your claim and assign an adjuster. We'll handle the rest! ☎️

#InsuranceClaim #ClaimsProcess #ClaimsAssistance

[First Acceptance Insurance @firstaccept24]

@SaeemaS50933 Hi Saeema, we responded to your previous tweet but wanted to ensure we responded here as well. If you email us at [email protected] with your name, claim information and phone number, we'll ensure someone from our team reaches out soon to remedy this.

[First Acceptance Insurance @firstaccept24]

@SaeemaS50933 Saeema, this isn't the level of service we aim for and understand your frustration. Please know that we take your feedback seriously and want to make this right. Could you please email us at [email protected] with your name, claim information, and a good phone 1/2

[First Acceptance Insurance @firstaccept24]

Need some assistance but not sure where to start? Our Customer Service and Claims teams are here to help. Give us a call Monday - Friday from 6am- 8pm CST and Saturdays from 8am- 5pm CST.

Customer Service: [phone]
Claims: [phone]

[First Acceptance Insurance @firstaccept24]

@SaeemaS50933 number to reach you? We'll escalate this to our leadership team for review. 2/2