Claire Mott

[Claire Mott @flairymorthen]

@virginmedia On demand stopped working end of Dec,3 engineer visits, multiple emails and phone calls, still not working - going round in circles. Latest email said to call and engineer! Issue not being sorted

[Claire Mott @flairymorthen]

@virginmedia we have an ongoing issue with out TiVo box, 3 engineer visits and still not resolved and resolutions team are not replying to our emails. Ref C-3012221340, how do we escalate this higher??

[Claire Mott @flairymorthen]

@SF_England 40mins on phone trying to sort supporting an application - slc rep totally hopeless. Can’t get a simple answer to why one sons application has gone through but the other not showing. SLC said ‘good luck with that!’ wouldn’t transfer me to supervisor - shocking service

[Claire Mott @flairymorthen]

@spursofficial Having a nightmare with trying to use vouchers to book the skywalk for 4 people for tomorrow. Vouchers extended due to covid but only one voucher extended in error. Originally booked weekend tickets, but want to use them on a weekday, why so inflexible? Please help

[Claire Mott @flairymorthen]

@uefa2020 uefa cancelled our 4 cheap €55 tickets and kept our 4 €125 tickets for Wembley match today. Arrived to find we r sitting right at the top in the cheap tickets zone #ripoff #uefa2020ripoff
#uefafatcats

[Claire Mott @flairymorthen]

@uefaeuro2020
Fuming, had 4 expensive tickets & 4 cheap tickets match at Wembley today. uefa cancelled the 4 cheap tickets and have arrived to find we r sitting in the cheap upper tier even though our tickets were for expensive zone - ripped off #UefaEuro2020 #ripoff #thieves

[Claire Mott @flairymorthen]

@crownpaints just painting our ceilings with crown pure white Matt emulsion & the coverage is absolutely dreadful - always used crown paints before and never had a problem, have to now go and buy more paint - how do I complain about the quality?

[Claire Mott @flairymorthen]

@LeShuttle been trying to call the call centre for the last few days, each time kept on hold for up to 10 mins and then cut off (4 times today alone) need to speak to someone about my booking for this Friday. Please advise

[Claire Mott @flairymorthen]

@hotelscomhelp I have sent numerous emails, been promised multiple times it will be sorted. We never get the voucher code for our credit emailed through. I’ve spent numerous hours on the phone and pm with the details 5 times now, each time not resolved

[Claire Mott @flairymorthen]

@hotelsdotcom appalling customer service and just don’t care that they r not resolving their mistake. Owed a voucher for £614 but despite 6 or more promises in writing they will send it, it has not arrived. The worst company I have ever dealt with #dreadfulservice #shitcompany

[Claire Mott @flairymorthen]

Cont... If you still unable to find availability a month before the check in date, please reach us back so we can look for options on how to resolve this case. Your patience and understanding are highly appreciated.’ WTF https://t.co/ldBLbhF9NA seriously?????? #shitcompany

[Claire Mott @flairymorthen]

@hotelsdotcom https://t.co/eGoQw4SiiQ totally fucked up and suggested this as a solution ‘What we can suggest for now is for you to check for availability on our system from time to time since the reservation is still far from your check in date. Cont...#unbelievableshitservice

[Claire Mott @flairymorthen]

@hotelscomhelp Have done that and as usual the normal crap service #awfulcompany #shitservice #neverusehotels.com #needcomplaintheard

[Claire Mott @flairymorthen]

@hotelscomhelp Need to make a formal complaint about utterly appalling service, 15 phone calls, numerous email, endless hours spent on the phone & live chats. Need to make official complaint but https://t.co/ldBLbhF9NA won’t provide us with complaints procedure. #shockingservice

[Claire Mott @flairymorthen]

@hotelscomhelp Told yet again that it would be sorted with 48 hours, but 5 days later still not sorted #awfulservice #atrocious #totallycrapcustomercare #complaint

[Claire Mott @flairymorthen]

@hotelsdotcom @mrsbennett_iris @hotelscomhelp 24 hours assistance means u just have to explain issue all over again and still not resolved.

[Claire Mott @flairymorthen]

@hotelsdotcom @mrsbennett_iris @hotelscomhelp We to want to make a formal complaint about the utterly appalling service, 15 phone calls, numerous email, hours and hours spent on the phone and live chats. Need to make official complaint but https://t.co/ldBLbhF9NA won’t provide us with complaints procedure. #shockingservice

[Claire Mott @flairymorthen]

@Fanatics I’ve contacted u about a refund which has STILL not resolved. Exchanges PMs with u and it’s now come to a stand still again - who do I contact to raise the level of complaint?

[Claire Mott @flairymorthen]

@FanaticsSupport I returned an order 193-3660-4926, via rebound as instructed, rebound tracking number: XF559088553GB and received an email on 24/9/20 confirming the return had been received, but have never received a refund. Cannot get a response from anyone- utterly appalling!

[The Cambridge Partnership @CambPartnership]

The Cambridge Partnership is hosting a teacher training information evening in March. Please come and find out more about our training programme. 6pm-7.30pm on Monday 9 March at Stratton Upper School, Eagle Farm Road, Biggleswade, SG18 8JB @StrattonUpper #teaching #WomenInScience