@CrossCountryUK I’m now starting a lengthy commute once a week and due to the length of the journey am opting for first class so I can work. So far….wifi not working, no food or drink being offered…what am I paying for?
@CrossCountryUK Ok but a bottle of water isn’t a lot to ask for is it…that’s not exactly catering. And, with respect, that’s exactly what we’re paying for…better seating and refreshments
@vintedUK zero customer service , use bots and AI to respond, no human beings, not capable of rational thought, live to threaten investigation for made up reasons…time to boycott this unethical organisation
@CarrieHef@vintedUK I am having the same issue @vintedUK for gods sake fix your dumb AI bots and employ real people to actually provide help when you screw it up
@vintedUK Yeah, don’t bother! You don’t ever get to interact with a person with powers of reasoning and deduction. You just use bots and AI tools to make ridiculous decisions
@aeyla_official do you even respond to people now? No response to multiple emails, no communication re the actual order and even no response on twitter!
@aeyla_official website says shipping within 48 hours and delivery in 5 working days. No shipping after working day 6. Emailed customer service…no response after 3 days…quick enough to take my money tho!
@aeyla_official website says shipping within 48 hours and delivery in 5 working days. No shipping after working day 6. Emailed customer service…no response after 3 days…quick enough to take my money tho!
@SimbaSleep Can’t DM you as I don’t have a blue tick…your customer service team have ignored the last two emails I have sent identifying customer rights…:will keep telling everyone how you roll, don’t worry!
@SimbaSleep Just another avoidance technique…I can’t PM you as I don’t have a blue tick….your customer service team have not responded to the last two messages emails, where I have identified my customer rights…looks like it will go all the way to legal then.
@SimbaSleep think your customer service is shocking. You supply two defective refurbished items and wash your hands of them after 30 days…quick enough to take my money tho 😡
@WHOOP not impressed at all. You fail to notify of expiry, auto renew and then just take money without authorisation. No means of swift contact…bank dispute now opened 😡
@R_Zed@WHOOP Yep and they take without authorisation another full year subscription fee after 6 months despite it coming with 12 months….make sure you switch off auto renew otherwise you’ll have a hell of a job getting the money back
@Mo_buckets_Mo@WHOOP Be careful also. They claim the item comes with a 12 month subscription yet take (without warning) the full amount again after 6…make sure you switch off auto renew otherwise they’ll just do what they want