Frank Muzzi

Digital Strategy Executive

[MarketingXchange @MXchangeInc]

https://t.co/2eA10jPFnn via @ein_news

[Ross Romano @RossRomanoSSM]

Starting #MentalHealthWeek by highlighting a great local story. Thank you for all you do, CX Solutions!

#TogetherWeCan

[Frank Muzzi @fmuzzi]

Most — 85% — of the bank’s 24 million active mobile users have used one of the bank’s branches in the last 30 days. https://t.co/JzkQqfTjeD https://t.co/0aiKbFPwmo

[Frank Muzzi @fmuzzi]

The biggest customer service risk, and therefore opportunity, is the blurring of channels; consumers don’t differentiate between .com and in-store, mobile and desktop, or sales associate and online chatbot. Nor should brand conscio…https://t.co/O7rj7fl7uL https://t.co/8nLEYdkCnk

[MuleSoft @MuleSoft]

We surveyed 650 IT leaders to bring you 2018's top digital transformation trends and challenges. See what they said. https://t.co/tHPZCNHlLH

[Tim Cook @tim_cook]

Every Apple store, every data center, every Apple corporate office — everywhere — is now powered by 100 percent renewable energy.
Link: https://t.co/glH7XTFy42

[Leo Varadkar @LeoVaradkar]

Have just launched this in Washington. https://t.co/Mmd4OYh0lt now live in 5 languages, with more to come. #ThisIsIreland #StPatricksDay https://t.co/s2o5dYaK6B

[Government of Ireland @GovIE]

Ireland is a great place to live, visit, work, study and invest. Check out https://t.co/rFiCaDuloT #ThisIsIreland #StPatricksDay #LáFéilePádraig 🇮🇪 🌍

[Frank Muzzi @fmuzzi]

Enterprise Ireland lunch in Washington kicked off by Ireland Ambassador Dan Mulhall.

[Frank Muzzi @fmuzzi]

@simonwright44 director of augmented reality and virtual reality for @Genesys, writes in @VentureBeat on the paradigm shift #AR is creating for mass technology and the future of hologram-like 3D and AR. https://t.co/6POzId1XOP

[Frank Muzzi @fmuzzi]

See how enterprises around the world use #AI to improve customer service and uncover new revenue streams in this @Forrester report via @Genesys: https://t.co/YuKDtFS60o

[Frank Muzzi @fmuzzi]

Five Trends Shaping The Future Of Customer Experience In 2018 - Forbes https://t.co/YAxDdI25ag

[Frank Muzzi @fmuzzi]

IT professionals managing large Avaya #contactcenters move off legacy infrastructure to innovative platforms that meet business requirements. Read the @Genesys blog. https://t.co/eeLcpKJNnb

[Frank Muzzi @fmuzzi]

12 Major Marketing Trends for Financial Institutions in 2018 https://t.co/83zlIDPRXP

[Frank Muzzi @fmuzzi]

Artificial Intelligence -- Not So Artificial. Here's why you should analyze communications-centric workflows in the context of AI-based transformations. @nojitter https://t.co/ZTYXG9Nm5O

[Frank Muzzi @fmuzzi]

The Hybrid Future of Analytics - stay on-premises or move to the cloud? @CMSwire https://t.co/eQjP77lRdl

[Frank Muzzi @fmuzzi]

THE FUTURE OF LIFE INSURANCE: How insurtechs are tackling this notoriously tricky area of insurance https://t.co/cItoJtnBLA

[Frank Muzzi @fmuzzi]

Three crucial questions for insurance's digital future - Banking Technology https://t.co/WQ0Hbj0ZIg

[Frank Muzzi @fmuzzi]

Put #Data and #Analytics at the Heart of your #Digital Business via @Gartner_Inc https://t.co/Q8fL4sGhJ5

[Frank Muzzi @fmuzzi]

7 Influencer Marketing Trends That Will Dominate In 2018 via @TheNextWeb https://t.co/NvYsBp0CfV