Wakefit – a case study in broken promises.
Ordered on 8th May (ORDER202505AmgfyI). 30+ follow-ups & even an email to CEO, ZERO action.
Stuck in “24–48 hrs” for weeks.
Delivery failed. Support n Escalation failed.
@wakefit @WakefitSupport
#WakefitFail#24x48Trap#ConsumerRights
@followingcairn Hi, this is really not what we want you to experience. Please be assured that we are aware of the concern and we are working on the same on priority. Please allow us some time and we will get back to you soon with an update – Shafaq
Day 33 - Lie Lie Lie! It has been 33 days. Such a big company can't handle one issue. They are giving only false promises with no accountability.
Accept it, you failed to deliver and refund my money.
@reliancejio@JioCare
@followingcairn Hi Nitesh, we are always here to help. We have escalated your concern to the higher team, it will be get resolved soon. We appreciate your patience and understanding – Pawan https://t.co/3LgXqjD03v
Day 26 - complete loot by @reliancejio
Installation request was raised on 24th Feb. They didn't do any installation. On asking refund for the installation charges, they are refusing to refund. What a shame. Tired of following up with them.
Day 26 - complete loot by @reliancejio
Installation request was raised on 24th Feb. They didn't do any installation. On asking refund for the installation charges, they are refusing to refund. What a shame. Tired of following up with them.
@JioCare@reliancejio Your response is so pathetic. It has been over 15 days and you didn't install the connection. Will you please refund the money you have taken?
@JioCare@reliancejio Your response is so pathetic. It has been over 15 days and you didn't install the connection. Will you please refund the money you have taken?
@OneAssist_Cares@oneassist_in I am not able to connect to customer care. This is regarding service Request ID 20263828. One engineer visited and said company does not have spare parts. He will fix the issue personally If I cancel the service request.
This sounds like a fraud.