@TUIUK why is it impossible for you to actually provide this ‘personalised experience’ that you say you offer?! Due to an error by an agent I’m now stuck with the wrong room and TUI try to charge me £400 when yesterday it was £200 and no one seems to give a flying…
@PanjabiBlues Lot of teams potentially having nothing to play for or resting as guaranteed playoffs going into games. Blues have a team where pressure is off and another fighting for their life! All we can do is play like yesterday x 3 - anyone could go!
@jet2tweets Thanks for the reply Ellie, there is nothing on there regarding the strikes that are happening. I just found it odd that it mentioned customers of all other airlines except jet2 and wondered if you had separate staff/ security or something meaning it wouldn’t impact you as much?
Hi @bhx_official@jet2tweets we travel from B’ham with jet2 during the recently announced strike starting 18th July, but none of the articles mention Jet2 with the other airlines? Is there a reason for this as would have thought Jet2 are one of the busiest airlines there?
@virginmedia This is via wifi but for some reason as well my skyQ box won’t connect and work off the Ethernet either. Tried to hardwire it in so it was one less connection on wifi but just keeps saying connected but no internet
@virginmedia any chance there’s still someone in the company who understands customer service? After attempting to sort this for the past month, I spend over 3 hours to raise complaint & get this pathetic response! Genuinely never experienced such poor customer service EVER!
@virginmedia The fact that ever since you ‘boosted’ my broadband our wifi has got worse and made it ridiculously hard to work from home and everytime I have tried to do something about it the customer service has been horrendous
@virginmedia It’s because they have prematurely closed my complaint after doing precisely nothing I would guess so whatever you are sending me is looking for a complaint but it’s closed 😡
@virginmedia That doesn’t work, it flashes up on the screen things that might be useful to do that but then within seconds switches to standard account options????
@virginmedia No I haven’t raised it on there as I’ve spent enough time trying to speak to virgin. Your complaints code of practice doesn’t tell me how to escalate and contact methods (same as most of your website!). I specifically told the advisor an engineer visit only wasn’t acceptable