@virginmedia Thank you. I'm actually back online so that is a positive, many thanks. I do think you have work to do on customer retention though. I wish you well.
@LutzSchueler what has happened to your company? I was a loyal customer for about 30 years. You could not match your competitors offer and now you have disconnected me early. People need to avoid @virginmedia
@virginmedia Funny how you can disconnect it by mistake overnight but then it takes 48 hours to fix your error. @LutzSchueler you must be very proud of your customer service team NOT.
@virginmedia Sadly the best deal they could offer was Β£15 a month more expensive than Sky. Hopefully you can review your loyalty offers in time for others. We have already ordered Sky.
Part of my 25 min chat with @virginmedia If they wish to keep long standing customers then they need to start matching their competitors deals. Hello @skytv.
@virginmedia is it me? Am I the drama? I don't think I'm the drama, maybe I am? All I want as a loyal customer is the same deal as a new one. Time to move to @SkyMediaUK @bt_uk me thinks.
Yet again there is a problem, so I call to get a recorded message to say there is a complex issue. Time to look elsewhere for TV and broadband I think.
@virginmedia your app and website can't even check my service. (got none) Hoping you haven't just planned work and forgot to warn us again. Thankfully not with you for mobile too.
@bookingcom daughter & husband just flew out to Mauritius via Dubai for their honeymoon. Flying with @Qantas, TV was faulty, vegan breakfast was grapes. Not what your adverts with @melissamccarthy led them to believe. π₯
@asda was looking forward to raspberries for breakfast this morning. Bit of a treat as like everything else prices are up. Sadly though all ready mouldy despite having today's date & being stored in the fridge. π₯