Francesca Cotton

Words etc @rodialbeauty @nipandfab. Food, wine, gin, jazz, spy thrillers, cricket... and Spurs. Well dressed, well mannered and well polite.

[Francesca Cotton @francesca90]

@bbctms Christmas Day test under way! #cricket #england11

[Francesca Cotton @francesca90]

@AvantiWestCoast hello. Did the 7.30 Euston to Glasgow run this morning? Last night your website said it was starting from Preston due to train crew shortage, but national rail app said it departed Euston on time…

[Tim Burgess @Tim_Burgess]

A timely reminder that people were manhandled, arrested and fined for beaching lockdown restrictions at the vigil for Sarah Everard

[Michael Spicer @MrMichaelSpicer]

the room next door - Boris Johnson at the CBI

[Tim Burgess @Tim_Burgess]

Retweet and we’ll pick 10 people at random to get a T shirt from last night’s show

(You’ll got ‘til 10am Friday and I’ll let the winners know)

[Francesca Cotton @francesca90]

@AvantiWestCoast Thanks for replying. Yes I have appealed it and made it clear it was an off-peak ticket - hopefully it will be successful.

[Francesca Cotton @francesca90]

@AvantiWestCoast I’ve just had my delay repay claim rejected for an off-peak return journey from Blackburn to Euston yesterday. It took 7 hours instead of around 3. I travelled on a different service to the one I booked but understand that’s allowed with off peak tickets, no?

[Feargal Sharkey @Feargal_Sharkey]

104 days after been fined £90m for dumping sewage into the environment and less than 12 hours after Gov voted to protect water companies and not our rivers, @SouthernWater were dumping sewage at 60, yes 60, different locations along the south coast of England.

#COP26 hypocrisy

[Guardian Environment @guardianeco]

The more children know of the natural world, the more they’ll want to protect it | Lucy Jones and Kenneth Greenway https://t.co/kZ1jIF994M

[Jake Humphrey @mrjakehumphrey]

Quiet leader. Quality leader.

[Greta Thunberg @GretaThunberg]

Don't worry! They are all electric and run on 100% renewable, sustainable and climate neutral unicorn fairy dust.
#BuildBackBetter #GreenIndustrialRevolution #GreenRecovery

[Francesca Cotton @francesca90]

@O2 hi there, it’s taken me 3 attempts since Saturday to upgrade my phone, and now my chosen device is out of stock. Do you know how long it roughly takes for a device to arrive once it’s been ordered from your supplier? Thanks

[The Guardian @guardian]

People are quitting their jobs in record numbers. Companies should take note – and treat them better | Arwa Mahdawi https://t.co/w2IJgKMune

[Francesca Cotton @francesca90]

@thetrainline As I said, because the new time I need to travel means I needed to change the route. I got in touch with you before the date and time of travel to ask this, contacted your live chat and phoned the customer service number and no one got back to me in time.

[Francesca Cotton @francesca90]

@thetrainline hi! I have a journey from Euston to Blackburn booked for tomorrow. I booked the day before the new travel advice came in, so would like to move journey to later date, but need to change my route as I need to arrive earlier than previously planned. Is this possible?

[Francesca Cotton @francesca90]

@thetrainline Is there an option to move this journey to another day/time with original route now the day of original journey has passed? I think flexibility is needed here as I am following government guidance for not travelling into/out of a high covid area at the present time

[Francesca Cotton @francesca90]

@thetrainline I had Advance Singles. Is there anything that can be done here to reschedule the journey or refund it?

[Francesca Cotton @francesca90]

@thetrainline The new time I need to travel is much earlier in the day than my original booking, so ideally I needed to amend my route to Blackburn so I could get there in time (going via Preston instead of Manchester), but there was no option to do this online - hence why I got in touch here

[Francesca Cotton @francesca90]

@thetrainline I wasn’t - so I’ve lost £100. I can’t claim it on insurance either as obviously it doesn’t fall under the remit of this. Are you able to help at all with a refund in this situation?

[Susie Dent @susie_dent]

Gap-fillers of the day:
phloem: the stringy bits on a banana.
ferrule: the tip of an umbrella.
zarf: the cardboard sleeve on a takeaway coffee.
tittle: the dot above an i or j.
philtrum: the groove above the upper lip.
lunule: the white crescent at the base of a fingernail.