@VodafoneUK I have been trying to return a trade in phone since 16th October. Done the test 3 times, been promised a return pack that has never arrived. Last successful test on 6 December. Numerous chat sessions and other comms to you. No luck.
@VodafoneUK This is the response I get to a private message โI'm not sure I can help with that. Try asking another question, or select an option to continue:โ